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Regional Iot Manager
Posted on July 12, 2025
- Dublin, Ireland
- 0 - 0 USD (yearly)
- Full Time

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- Travel Requirement: 25%–50%
- Reports To: LMC Global Delivery and Service Manager
- Team: SDS Global Management Team
- Own and manage the end-to-end implementation, enhancement, and lifecycle of IoT-based Smart Building Solutions within the region.
- Ensure all technical operations are supported by the Regional Technical Lead and meet Microsoft’s standards for performance, security, and compliance.
- Lead vendor and project management activities, including RFP development, Scope of Work creation, ROM estimation, and milestone tracking.
- Oversee vendor performance, enforce SLAs, and manage escalations to ensure timely and compliant delivery.
- Direct daily IoT operations, including telemetry monitoring, device health, and remote maintenance activities.
- Conduct and oversee site audits, service ticket reviews, and corrective action implementation.
- Ensure Azure IoT and related platform support is aligned with regional needs and global standards.
- Maintain full accountability for compliance with Microsoft Data Privacy and regional regulatory requirements.
- Manage and maintain accurate documentation for all regional IoT systems, including SOPs, KB articles, and escalation protocols.
- Oversee supplier onboarding and ensure documentation aligns with procurement and governance standards.
- Serve as the primary regional point of contact for integrators and suppliers, managing feedback loops and driving continuous improvement.
- Coordinate with regional stakeholders and the SDS Global Team to ensure consistent solution delivery and alignment.
- Prepare and deliver monthly performance and escalation reports, and track service metrics and project KPIs.
- Lead contributions to global knowledge-sharing initiatives and documentation repositories.
- Bachelor’s degree in Engineering, IT, or a related field (advanced degree preferred).
- 5+ years of experience in IoT, smart building systems, or technical operations.
- Proven ability to manage vendors, projects, and compliance in a complex, multi-region environment.
- Familiarity with Azure IoT, telemetry systems, and data analytics platforms.
- Strong leadership, communication, and problem-solving skills.
- Demonstrated experience in managing technical documentation and knowledge bases.
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