Rehoming Lead Generation & Crm Specialist

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Introduction:
Greyhound Racing Victoria (GRV) is the statutory authority responsible for regulating, conducting, and promoting the sport of greyhound racing and greyhound welfare in our state.

The sport generates $643 million in economic activity, returns over $75 million in prize money, rehomes more than 2,600 greyhounds, and directly involves over 17,000 people.

Our vision is “Victorian greyhound racing is a vibrant, entertaining and thriving sport with animal welfare at its heart”. The integrity of the sport and the welfare of greyhounds are both significant components of the strategic objectives of GRV.

Description:
Greyhound Racing Victoria (GRV) is looking for a Rehoming Lead Generation & CRM Specialist to join our corporate department. In this pivotal role, you will manage our enquiry pipeline to meet monthly adoption targets and serve as the functional lead for our HubSpot CRM.

Based at our GRV Head Office and GAP Tullamarine, you will bridge the gap between digital enquiries and successful, lasting matches for our greyhounds.

The Role

As the Rehoming Lead Generation & CRM Specialist, you will:
Drive the Adoption Pipeline: Serve as the primary contact for inbound enquiries, qualifying leads to ensure a high-quality pool of prospective adopters.
CRM Leadership: Lead the configuration and data integrity of HubSpot, ensuring it remains a reliable "source of truth" for the Greyhound Adoption Program (GAP).
Marketing Collaboration: Provide actionable feedback to the Marketing team on lead quality and campaign effectiveness based on real-world interactions and CRM data.
Event Engagement: Support and lead rehoming-focused events, capturing and qualifying leads on-the-spot to transition them into the adoption funnel.

About You

We are seeking a candidate who brings:
Experience: At least 5+ years in sales or customer service roles.
Technical Proficiency: Strong experience with CRM platforms (HubSpot preferred but not required and the ability to configure workflows and extract insights.
Communication Skills: An ability to build rapport with the general public and work effectively across internal organisational lines.
Industry Knowledge: An understanding of animal welfare, rehoming programmes, or the racing industry is highly advantageous.
Requirements: A valid Victorian driver’s licence.

Skills and Experiences:
Let's talk benefits!

When you join our team, you become part of something bigger as we're all here to make a positive difference.

We'll provide you with interesting and rewarding work, alongside ongoing professional development, and work-life balance.

We support our people with access to free and confidential counselling, our in-house wellbeing program to help you THRIVE, dress for your day, and dog friendly workplaces.

Interested? Apply today!

Click Apply to be taken to our careers centre. Your application must include a cover letter addressing the skills, knowledge, and experience described above and a copy of your CV/resume.

Applications close 24 May 2026

For a copy of the position description, click here

For more information, email careers@grv.org.au.

GRV is committed to building a workplace that not only respects but embraces difference and sees diversity as an essential part of our success.

GRV is driven by our values and strives for a culture of inclusion where all people feel respected, valued, listened to, inspired and that they belong.

All offers of employment will be subject to a satisfactory police check and all employees must reside in Australia and have the right to work in Australia.

While we appreciate the great work undertaken by our recruitment agency partners, we're managing this opportunity directly.