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Remote Customer Agent (Entry Level)

Posted on July 9, 2025

  • Remote, United States of America
  • 56099.0 - 75517.0 USD (yearly)
  • Full Time

Remote Customer Agent (Entry Level)

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We’re seeking dependable and service-oriented individuals to join our remote support team as Customer Agents. In this entry-level, work-from-home position, you’ll respond to customer questions, resolve issues, and help deliver an outstanding customer experience. This is a great opportunity for someone looking to build a long-term career in customer service. Full training is provided.

Key Responsibilities

  • Handle incoming customer calls, emails, or live chat messages
  • Provide product or service support and resolve common concerns
  • Document customer interactions in internal systems accurately
  • Escalate complex issues to appropriate team members
  • Maintain a friendly, helpful, and professional attitude
  • Follow all communication and quality guidelines

Basic Qualifications

  • Must be legally authorized to work in the U.S.
  • High school diploma or equivalent required
  • Strong written and verbal communication skills
  • Comfortable using basic computer tools and web applications
  • Reliable internet connection and a quiet remote workspace
  • Ability to manage time and tasks independently
  • Prior experience in customer service or remote support
  • Familiarity with tools like Zendesk, Salesforce, or HubSpot

What We Offer

  • 100% remote opportunity (U.S.-based only)
  • Competitive hourly pay: depending on experience
  • Weekly pay and performance bonuses
  • Paid training and onboarding
  • Health, dental, and vision insurance
  • Opportunities for advancement and career development
  • Supportive virtual team environment

Job Type: Full-time

Pay: $56,099.70 - $75,517.92 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance
  • Work from home

Shift:

  • 8 hour shift
  • Day shift

Work Location: Remote


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