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Remote Customer Agent (Entry Level)
Posted on July 9, 2025
- Remote, United States of America
- 56099.0 - 75517.0 USD (yearly)
- Full Time

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We’re seeking dependable and service-oriented individuals to join our remote support team as Customer Agents. In this entry-level, work-from-home position, you’ll respond to customer questions, resolve issues, and help deliver an outstanding customer experience. This is a great opportunity for someone looking to build a long-term career in customer service. Full training is provided.
Key Responsibilities
- Handle incoming customer calls, emails, or live chat messages
- Provide product or service support and resolve common concerns
- Document customer interactions in internal systems accurately
- Escalate complex issues to appropriate team members
- Maintain a friendly, helpful, and professional attitude
- Follow all communication and quality guidelines
Basic Qualifications
- Must be legally authorized to work in the U.S.
- High school diploma or equivalent required
- Strong written and verbal communication skills
- Comfortable using basic computer tools and web applications
- Reliable internet connection and a quiet remote workspace
- Ability to manage time and tasks independently
- Prior experience in customer service or remote support
- Familiarity with tools like Zendesk, Salesforce, or HubSpot
What We Offer
- 100% remote opportunity (U.S.-based only)
- Competitive hourly pay: depending on experience
- Weekly pay and performance bonuses
- Paid training and onboarding
- Health, dental, and vision insurance
- Opportunities for advancement and career development
- Supportive virtual team environment
Job Type: Full-time
Pay: $56,099.70 - $75,517.92 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
- Work from home
Shift:
- 8 hour shift
- Day shift
Work Location: Remote
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