Remote Customer Agent (Entry Level)

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We’re seeking dependable and service-oriented individuals to join our remote support team as Customer Agents. In this entry-level, work-from-home position, you’ll respond to customer questions, resolve issues, and help deliver an outstanding customer experience. This is a great opportunity for someone looking to build a long-term career in customer service. Full training is provided.

Key Responsibilities

• Handle incoming customer calls, emails, or live chat messages
• Provide product or service support and resolve common concerns
• Document customer interactions in internal systems accurately
• Escalate complex issues to appropriate team members
• Maintain a friendly, helpful, and professional attitude
• Follow all communication and quality guidelines

Basic Qualifications

• Must be legally authorized to work in the U.S.
• High school diploma or equivalent required
• Strong written and verbal communication skills
• Comfortable using basic computer tools and web applications
• Reliable internet connection and a quiet remote workspace
• Ability to manage time and tasks independently
• Prior experience in customer service or remote support
• Familiarity with tools like Zendesk, Salesforce, or HubSpot

What We Offer

• 100% remote opportunity (U.S.-based only)
• Competitive hourly pay: depending on experience
• Weekly pay and performance bonuses
• Paid training and onboarding
• Health, dental, and vision insurance
• Opportunities for advancement and career development
• Supportive virtual team environment

Job Type: Full-time

Pay: $56,099.70 - $75,517.92 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance
• Work from home

Shift:

• 8 hour shift
• Day shift

Work Location: Remote