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Rental Associate

Posted on Dec. 18, 2024

  • Full Time

Rental Associate

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Salary: $65,000 - $85,000 plus bonus package

The company hiring for this role is a leading equipment rental company dedicated to providing top-notch service and a wide range of high-quality equipment to our customers. We serve various industries, including construction, industrial, and event planning, ensuring they have the tools needed to succeed.

Job Summary: We are seeking a motivated and customer-oriented Rental Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, assisting them with their rental needs, and ensuring a smooth rental process. This role requires strong communication skills, attention to detail, and a passion for delivering a positive customer experience.

Key Responsibilities:

  • Customer Service: Greet and assist customers in-person, over the phone, and via email. Assess customer needs and recommend appropriate equipment solutions. Provide accurate information on equipment features, availability, and pricing.
  • Rental Coordination: Process rental orders, agreements, and returns efficiently. Schedule equipment deliveries and pickups in coordination with the logistics team. Ensure all rental documentation is complete and accurate.
  • Inventory Management: Monitor equipment inventory levels and availability. Coordinate with the maintenance team to ensure equipment is clean and operational. Report any equipment shortages or maintenance needs promptly.
  • Sales Support: Promote additional products and services to meet sales targets. Assist in developing customer relationships to encourage repeat business. Participate in promotional activities and events as needed.
  • Administrative Duties: Maintain accurate customer records and transaction details. Handle payment processing, invoicing, and basic accounting tasks. Utilize rental management software to track orders and inventory. Must own the P&L.

Qualifications:

  • High school diploma or equivalent; associate degree preferred.
  • Previous experience in equipment rental, customer service, or a related field.
  • Strong interpersonal and communication skills.
  • Proficiency with computer systems and rental management software.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of construction equipment and tools is an asset.
  • Valid driver's license may be required.
  • Ability to lift and carry items.
  • Standing for extended periods and performing physical tasks as required.

Benefits:

  • Bonus performance package/plan
  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off, holidays, and sick leave.
  • Opportunities for professional development and career advancement.

Job Type: Full Time, Permanent.

Schedule: Monday to Friday. 40 hours per week.

Reporting to: Owners

Work Location:, Oakville, ON. In-person.

Application Deadline: December 31

Job Type: Full-time

Pay: $65,000.00-$85,000.00 per year

Additional pay:

  • Bonus pay

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • Monday to Friday

Work Location: In person

Application deadline: 2024-12-31
Expected start date: 2025-01-01


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