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Rental Associate
Posted on Dec. 18, 2024
- Oakville, Canada
- 0 - 0 USD (yearly)
- Full Time

Salary: $65,000 - $85,000 plus bonus package
The company hiring for this role is a leading equipment rental company dedicated to providing top-notch service and a wide range of high-quality equipment to our customers. We serve various industries, including construction, industrial, and event planning, ensuring they have the tools needed to succeed.
Job Summary: We are seeking a motivated and customer-oriented Rental Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, assisting them with their rental needs, and ensuring a smooth rental process. This role requires strong communication skills, attention to detail, and a passion for delivering a positive customer experience.
Key Responsibilities:
- Customer Service: Greet and assist customers in-person, over the phone, and via email. Assess customer needs and recommend appropriate equipment solutions. Provide accurate information on equipment features, availability, and pricing.
- Rental Coordination: Process rental orders, agreements, and returns efficiently. Schedule equipment deliveries and pickups in coordination with the logistics team. Ensure all rental documentation is complete and accurate.
- Inventory Management: Monitor equipment inventory levels and availability. Coordinate with the maintenance team to ensure equipment is clean and operational. Report any equipment shortages or maintenance needs promptly.
- Sales Support: Promote additional products and services to meet sales targets. Assist in developing customer relationships to encourage repeat business. Participate in promotional activities and events as needed.
- Administrative Duties: Maintain accurate customer records and transaction details. Handle payment processing, invoicing, and basic accounting tasks. Utilize rental management software to track orders and inventory. Must own the P&L.
Qualifications:
- High school diploma or equivalent; associate degree preferred.
- Previous experience in equipment rental, customer service, or a related field.
- Strong interpersonal and communication skills.
- Proficiency with computer systems and rental management software.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of construction equipment and tools is an asset.
- Valid driver's license may be required.
- Ability to lift and carry items.
- Standing for extended periods and performing physical tasks as required.
Benefits:
- Bonus performance package/plan
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off, holidays, and sick leave.
- Opportunities for professional development and career advancement.
Job Type: Full Time, Permanent.
Schedule: Monday to Friday. 40 hours per week.
Reporting to: Owners
Work Location:, Oakville, ON. In-person.
Application Deadline: December 31
Job Type: Full-time
Pay: $65,000.00-$85,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 2024-12-31
Expected start date: 2025-01-01
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