Repairs & Maintenance Officer

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Introduction:
Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.

As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises of four main pillars: strata management, integrated resort management, building and facilities management and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.

Description:
We are recruiting a Repairs & Maintenance officer to join our team based in our new office in Sydney Olympic Park. The purpose of this position is to provide Bright & Duggan Group's clients, both internal and external, a consistently exceptional delivery of repairs and maintenance.

About the role:

• Build and maintain business relationships with key stakeholders
• Arrange quotations and issue work order requests
• Assist strata managers in delivering repairs and maintenance to their clients
• Daily coordination of repairs & maintenance with contractors, and with owners, tenants, and agents for access only
• Complete follow up actions under the instruction of Strata Managers/Trainees (via committees)
• Coordinate recurring repairs and maintenance on behalf of Strata Managers and committees eg. Gardening and gutter cleaning
• Reporting on contractors through weekly catchups with line manager
• Reporting on metrics and KPIs
• Ensure accurate fees are charged to the building for work undertaken with the approval of the Strata Manager

About You:

• Can do attitude with a willingness to learn
• Strong verbal and written communication skills
• Experience with MS Outlook, Word and Excel
• Highly accurate data entry, spelling and grammatical skills
• Experience working in a fast-paced environment.
• Experience in an administration or customer service based role

Why join us?

• Hybrid/Flexible Working options
• Excellent working environment – we are known for our flexible and inclusive working environment.
• On going education and learning both internally and externally
• Employee Assistance Programs – we look after YOU.
• Salary Sacrifice Novated lease options.
• First Aid & Mental Health First Aid Officers on site to support YOU
• Wellness Leave
• Lucrative employee referral program
• Recognition and reward events
• Annual Flu shots
• Birthday Leave

Applying for this position starts with an online application. Shortlisted candidates will be contacted for an initial phone screen followed by a face-to-face interview. The final stage of our process will involve a psychometric assessment, criminal background check and reference checks.