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Reservation Agent
Posted on Oct. 16, 2025
- Killarney, Ireland
- 0 - 0 USD (yearly)
- Full Time
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We are currently seeking a friendly, organised, and professional Reservations Assistant to join our team. This role is ideal for someone with excellent communication skills and a passion for delivering outstanding customer service.
Key Responsibilities:
- Handling guest enquiries and reservations via phone, email, and online booking systems
- Providing accurate information about availability, pricing, and services
- Managing and updating reservation systems
- Liaising with other departments to ensure a smooth guest experience
- Upselling services and promoting special offers
- Ensuring all bookings are accurate and complete
Key Requirements:
- Previous experience in a reservations, front office, or customer service role preferred
- Strong verbal and written communication skills
- High attention to detail and accuracy
- Ability to multitask and work efficiently under pressure
- Friendly, professional manner and team-player attitude
- Proficiency in booking software or systems (training can be provided)
What We Offer:
- Supportive team environment
- Opportunities for growth and development
- Staff meals
- Bike to work Scheme
If you're enthusiastic, reliable, and passionate about hospitality, we’d love to hear from you!
To apply, please send your CV and a brief cover letter to caroline@randleshotels.com
Job Type: Full-time
Pay: €13.77-€14.50 per year
Benefits:
- Food allowance
- On-site parking
Ability to commute/relocate:
- Killarney, Killarney, CO. Kerry V93 PY80: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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