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Reservation Agent

Posted on Oct. 16, 2025

  • Full Time

Reservation Agent job opportunity

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We are currently seeking a friendly, organised, and professional Reservations Assistant to join our team. This role is ideal for someone with excellent communication skills and a passion for delivering outstanding customer service.

Key Responsibilities:

  • Handling guest enquiries and reservations via phone, email, and online booking systems
  • Providing accurate information about availability, pricing, and services
  • Managing and updating reservation systems
  • Liaising with other departments to ensure a smooth guest experience
  • Upselling services and promoting special offers
  • Ensuring all bookings are accurate and complete

Key Requirements:

  • Previous experience in a reservations, front office, or customer service role preferred
  • Strong verbal and written communication skills
  • High attention to detail and accuracy
  • Ability to multitask and work efficiently under pressure
  • Friendly, professional manner and team-player attitude
  • Proficiency in booking software or systems (training can be provided)

What We Offer:

  • Supportive team environment
  • Opportunities for growth and development
  • Staff meals
  • Bike to work Scheme

If you're enthusiastic, reliable, and passionate about hospitality, we’d love to hear from you!

To apply, please send your CV and a brief cover letter to caroline@randleshotels.com

Job Type: Full-time

Pay: €13.77-€14.50 per year

Benefits:

  • Food allowance
  • On-site parking

Ability to commute/relocate:

  • Killarney, Killarney, CO. Kerry V93 PY80: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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