Elevate Your Career at The Westbury Hotel – Room Reservations Agent

Are you passionate about delivering world class service? The Westbury Hotel, a symbol of elegance and luxury, is seeking a Room Reservations Agent with 4 or 5 star hospitality experience to join our team. If you have a keen eye for detail and thrive in a refined environment, this role is your chance to be part of something extraordinary.

Responsibilities:

Luxury Guest Interaction: Provide personalised, seamless reservation services, ensuring each guest experience reflects the highest standards of 5 star hospitality.

Reservation Management: Efficiently handle all bookings, coordinating flawlessly with the front office to guarantee smooth check-ins and superior guest experiences.

Exclusive Offers & Upsell: Present premium room options and tailored packages, maximizing guest satisfaction while optimising revenue.

VIP Service: Cater to high-end and VIP clientele with discretion, ensuring their needs are anticipated and met with precision.

Qualifications:

5 Star Hotel Expertise: A minimum of 2 years experience in a luxury hotel environment is required, with a deep understanding of the expectations of high-profile guests.

Exceptional Communication: You have refined communication skills, with the ability to engage effortlessly with an international, discerning clientele.

System Knowledge: Experience with hotel reservation systems (such as Opera) is essential, along with a commitment to detail and accuracy.

Service Excellence: A passion for luxury service and exceeding guest expectations at every step.

Apply Now and be part of a team that defines the essence of luxury.

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin’s social and cultural riches. From the moment guests ascend the hotel’s central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites– showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin’s social and cultural riches. From the moment guests ascend the hotel’s central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendar