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Reservations Team Lead

Posted on May 13, 2026

  • Full Time

Reservations Team Lead job opportunity

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Reservations Team Lead

Contract: Permanent
Salary: Competitive Salary & Great Benefits

If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join our Reservations team is perfect.

With your impressive knowledge of our hotel, facilities, local area and more, as a Reservations Team Lead, you will be the friendly voice our guests hear when they want to learn more about staying with us.

The ideal candidate will have proven success in a Supervisory role within Reservations. With a proven track record for achieving KPI’s and demonstrating strong financial acumen, you will be knowledgeable about our competitors, be up to date on market trends and be eager to develop a team of Reservations Agents.

As a Reservations Team Leader at The Croke Park, you will be working for the family owned Doyle Collection Hotel group, which means there are plenty of opportunities for your career to grow in Ireland and further afield in the UK and the USA!

The perks of working at The Croke Park Hotel

  • 30 days of holiday including public holidays, increasing to 35 with length of service
  • Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
  • Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
  • 50% off food when dining with the Doyle Collection
  • Great location with easy access to public transport
  • In-house training team dedicated to your personal development
  • Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
  • Save money with our Cycle to Work scheme and plan for your future with our pension
  • Staff summer parties, Christmas parties and regular team get togethers
  • Refer a Friend bonus scheme
  • Plus more...

The Croke Park, Dublin

Dublin's Iconic Sporting hotel is situated beside the impressive stadium playing host to the biggest GAA matches and concerts to visit the city. The Croke Park, a 4 star Doyle Collection property, offers 232 bedrooms, Hawthorn Restaurant, Sideline Bar and a charming garden terrace. The hotel boasts an energetic, and passionate team who showcase the warmth and kindness associated with Irish Hospitality daily.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

Inclusion and diversity are key to us. At The Doyle Collection, wh


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