Residence Manager

The Ministry acts in the world to build a safer, more prosperous and more sustainable future for New Zealanders.

Kia hangai ake e te Manatu he ao-haumaru, ao-tonui, ao-pumau, ki te oranga tonutanga mo Aotearoa whanui.

Manager of the Ambassador's Residence in Washington DC

• The New Zealand Embassy in Washington DC is seeking a Manager for the Ambassador's Official Residence.
• This is an exciting opportunity to utilise your hospitality skills and experience, your highly developed organisational skills, and your strong customer focus to deliver flawless events and representational entertaining hosted by the Ambassador and Embassy staff.
• Join us to work in a collaborative environment, working with the New Zealand Embassy team in the fascinating and fast-paced US capital.

About the role - Korero mo te turanga

• The Official Residence Manager is responsible for the day-to-day smooth running and effective management of the Ambassador's Official Residence and the organisation of official representation events at the Residence.
• We are looking for someone with experience in a hospitality role with excellent organisational skills, a strong customer focus and good interpersonal and communication skills.
• This is a hands-on role. You must be highly organised with well-developed planning skills, work well under pressure and have an ability to deliver flawless events where the details make the difference. Events and representational entertaining range from meals to large receptions showcasing New Zealand.
• This is a full-time role with some non-standard hours as required for functions and events, including starting early for breakfast events and working late for evening receptions. It is a fixed term role for two years. The role is based in Washington DC and it is preferred that the Official Residence Manager `lives in' at the provided accommodation.

For more detail you can request a copy of the position description by emailing WSHRecruitment@mfat.govt.nz

The salary range for this role is between US$45,241 to midpoint of US$53,225 total fixed remuneration, negotiable depending on skills, experience and whether living-in at provided accommodation. The Embassy provides a comprehensive health insurance package and 20 days of paid vacation per year.

Who are we looking for? - Ma wai te mahi nei?

When you submit your application please make sure you tell us about the unique value you can bring to the Embassy and highlight your hospitality and organisational skills, your customer focus and your attention to detail.

We'd like to hear from you if you have the following skills and experience:

• Preferably at least five years' experience, minimum two years' experience, in a hospitality role or other relevant experience
• Proven ability to prioritise tasks, anticipate issues, problem solve and work under pressure
• Well-developed planning and organisational skills
• Strong customer focus and the ability to communicate effectively with a diverse range of people
• Commitment to working to high standards with excellent attention to detail
• Adaptability for this hands-on role that will require working flexible hours as required, including early for breakfast events and late for dinners and evening receptions.
• Ability to work autonomously, relying on own judgement
• Ability to adhere to a budget and keep accurate records for audit purposes
• Personal integrity, discretion and an honest and ethical approach; strict observance of the Code of Conduct
• Understanding of The Treaty of Waitangi/Te Tiriti, Te Reo Maori and Maori customs and protocols would be beneficial.

The successful candidate must have the right to live and work in the United States. The New Zealand Embassy is able to support an application for an A2 visa, which is subject to a five year limit. This is a locally employed position, with terms and conditions being set in accordance with US employment regulations. No offshore allowance or transfer allowance applies.

Why MFAT? - Nga hua o te mahi i te Manatu Aorere

We are committed to a focus on leadership, talent, training and development, and flexible work options consistent with guidance from the Public Service Commission. Check out our benefits page to find out more about why we love working here.

MFAT is Rainbow Tick accredited. We value diversity and are committed to providing an inclusive culture where everyone feels supported, valued, and a sense of belonging. We welcome applications from people from a diverse range of backgrounds.

About us - Mo matou

Our people represent New Zealand on and offshore, and in doing so make New Zealanders safer and more prosperous. By building connections with and influencing other countries and international institutions, we advance New Zealand's interests and pursue New Zealand's values. We provide advice to the Government on the implications for New Zealand of what is happening in the world.

To Apply/Interested? - Me pehea te tuku tono

The successful candidate must be able to pass a Police background check and also have the right to work in the United States. The New Zealand Embassy can support an application for an A2 visa, which is subject to a five-year limit.

This is a locally employed position with terms and conditions being set in accordance with US employment regulations. No offshore allowance or transfer allowance applies.

To apply, please email your CV and Cover Letter to Washington Recruitment at WSHRecruitment@mfat.govt.nz.

Please DO NOT use the `Apply' buttons on this advertisement. Only applications that have been emailed to the above address will be considered.

If you have any questions, please email WSHRecruitment@mfat.govt.nz.

Applications close on Friday 18th April at 5:00pm NZ time.

Ideally the successful candidate will be available to start in the role 26 May 2025.

Please note: If you are a New Zealand citizen or New Zealand resident for tax purposes and you will be employed at the New Zealand Government Embassy you will need to discuss your tax residency status with NZ Inland Revenue (IRD) and determine any potential personal tax obligations to IRD including potential NZ Tax Residency obligations.

Please note: This is not a Foreign Policy/Diplomatic role. This is a `locally engaged' role based in Washington DC. If you do have an interest in an MFAT foreign policy/diplomatic career, you would be welcome to apply either via our graduate recruitment or mid-level foreign policy recruitment campaigns.