Resident Coordinator - Carlaw Park Student Village

Waipapa Taumata Rau | The University of Auckland

Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland. Campus Life operates a range of ‘wellbeing services’, such as Accommodation, Counselling and Health Services, that are aimed at removing personal barriers to academic success. It also operates ‘engagement’ services such as support for student organisations, social and sporting events, volunteering and leadership support that are aimed at helping students to maximise the non-classroom dimensions of the university experience.

Te Whiwhinga mahi | The opportunity

We are looking for a passionate and capable professional to support the development of a safe, comfortable, and supportive community that fosters academic success and meets the needs of students living on campus.

Kairuruku Wharenoho / Resident Coordinators have two main responsibilities. First, they assist Resident Manager(s) in creating an environment that promotes the emotional, physical, and academic well-being of students in our residences. Second, they provide administrative assistance and front-line customer service to residents, along with other duties as required.

The successful candidate will support undergraduate and postgraduate students at living at Carlaw Park Student Village (self-catered apartments). This is an exciting opportunity to enter the student accommodation field and join a forward-thinking, rewarding environment where you can support students while building your professional skills.

This is a fulltime (37.5 hours per week), permanent position.

Our Resident Coordinators work Tuesday to Saturday, 2:30pm – 10:30pm during the academic year, with the opportunity for flexible hours in the summer months. Our successful candidate will be able to start work immediately.

Remuneration is $58,300 - $72,700 depending on skills and experience.
For more information, please refer to the Position Description.

He kōrero mōu | About you

• Warm and open in your personal style, but with a level of personal integrity that allows you to maintain consistent and respectful standards of behaviour within a community tolerant of diverse perspectives and needs
  
• Experienced with event planning and execution, including risk assessments and delegation of tasks in a team environment
  
• Open to learning and willing to take initiative to solve problems

As part of the front line service for Accommodation, you will be friendly, outcome focused, enthusiastic, with empathy for tertiary students. Experience working within similar educational/support environments is preferred.

Mō tō mātou rōpū | About the team

The University of Auckland’s Ngā Wharenoho | Accommodation department is the largest operator of student accommodation in New Zealand. We house over 4200 students in a range of accommodation styles. Our primary goal is to build and nurture a safe, supportive, enjoyable community for our kainoho | residents.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

The University is committed to providing an excellent working environment through:

• Flexible employment practices
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of midnight 05 December 2024 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Craig Walker via craig.walker@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz