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Residential Care Services Manager

Posted on March 24, 2026

  • Full Time

Residential Care Services Manager job opportunity

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Introduction:
Working at SwanCare means more than ‘just a job’, we enrich lives for a living and pride ourselves on providing quality care, accommodation, and services to our residents. There is a reason we are one of WA’s leading not-for-profit aged care providers since 1961!

Description:
About the Role:
We are seeking an experienced and passionate Residential Care Services Manager to lead care delivery at our Kingia and Tandara Care Centres. Reporting to the Head of Residential Care, you will provide overall leadership and management of care services, leading and developing clinical and care teams to deliver exceptional, person centred care that meets regulatory, organisational, and community standards.

This role suits an exceptional leader with a strong background in residential aged care or a similar setting, outstanding people management capability, and a genuine passion for high quality resident care.

Key Responsibilities:
  • Contribute to the development of the nursing and caring philosophy and objectives at the care centres.
  • Development and implementation of policies and standards of practice for the care centres in liaison with the Executive Team.
  • Contributes to generic policies as required within the organisation.
  • Participates through memberships on relevant committees in overall management planning for the care centres.
  • Applies relevant aspects of current legislation, policies and regulations to the management of the care centres.
  • Complies with relevant legislation, policies, and the nursing code of ethics.
  • Contributes to selecting appropriate strategies to maintain optimal services for residents, in particular, achievement of Aged Care Quality Standards.
Why Work For Us?

As the largest single site retirement and aged care community in WA, we are proud of our excellent reputation among our residents, their families, and our staff. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. With more than 1000 residents and 700+ staff members, you are guaranteed to be working with a professional community of likeminded people. We will recognise your dedication and achievements, and we will support you with regular training and development, to be the best you can be. In our recent staff survey, SwanCare scored 85% for Staff Engagement, reflecting our staff's collective commitment to our organisation, their roles and to our clients and residents.

As our staff are our most valuable resource when it comes to delivering the highest level of quality care to our residents, we offer a range of industry-leading benefits to acknowledge their contributions. Find out more about what’s on offer

What We Will Offer You:
  • Attractive salary packaging options.
  • A supportive and collaborative work culture.
  • Flexible hours to maintain your work-life balance.
  • Be part of an award winning reward and recognition program.
  • Exceptional on-site services and facilities.
  • Discounts on HBF health insurance, on-site gym membership and selected retail providers.
  • Access to our Employee Assistance Program.
Skills and Experiences:
Key Role Requirements:
  • Substantial experience working at a senior level in the aged care sector.
  • Proven financial, HR and business management experience in the aged care sector.
  • Sound knowledge of AN-ACC, Aged Care Quality Standards and accreditation.
  • Excellent leadership and communication skills with the ability to develop sound relationships with all stakeholders.
  • Competent in the Microsoft Office suite of products.
  • Permanent working rights in Australia.
  • National Police Clearance.
Preferred Requirements:
  • Eligible for registration with AHPRA as a Registered Nurse - Division One.
  • Undergraduate and post graduate qualifications in a relevant discipline.
What Happens After I Apply?

Please submit a covering letter with your resume.

We will start the shortlisting and interviewing process straight away so if you are interested in becoming part of the SwanCare team, apply today – we’d love to hear from you!

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