Resource Lead – Edmonton

Resource Lead - Education, Clinical Excellence and Quality Team - Edmonton, AB

About this opportunity

The Resource Lead – Education, Clinical Excellence and Quality Team within CBI Home Health will support the Education Team to achieve outcomes dedicated to safe, quality care while ensuring that the Education Department meets or exceeds education metrics meets or exceeds standards set by the organization and external stakeholders. As a Resource Lead- Education administrative obligations will be met that align with best practice guidelines as well as health & safety provisions to overall meet individual staff needs. They will work closely with the Nursing Education team to provide support with onboarding, risk management and general program support activities that will enable Nursing Educators to focus on their regulated and unregulated staff in the provision of service and clinical excellence.

**Please note: this role has an in-person requirement and does not offer a remote option**

Take a inside look at what you'll do each day

• Monitor and update New Employee trackers (General orientation and site-specific tracker).
• Work closely with Talent Acquisition team to support a positive onboarding experience.
• Coordinate and communicate to new employees their Orientation schedule and instructions.
• Monitors equipment supply including inventory of mobile devices and clinical equipment.
• Assists Education team with scheduling of education sessions, booking 1:1 Educator support. Prepares and sends out communication to staff with expiring qualifications such as Mandatory Education.
• Oversees education session attendance lists, updates UKG/AlayaCare.
• Assists Education team with Education Metrics reporting, assists with planning of education delivery.
• Schedules regular maintenance appointments for clinical equipment and maintains maintenance logs
• Review and advise Education team of trends identified on Quality Outcome reports.

What you will need to be successful

• A post-secondary education in mental health, medical office / business administration considered an asset
• 1 to 2 years’ experience in a reception or customer service role within the developmental sector
• Well-developed skills using Microsoft Office (Word, Excel, Teams, Outlook) and a publishing program
• A professional customer service attitude
• Time management and prioritization skills
• Effective problem-solving skills
• Great oral and written communication skills

What CBI Home Health offers you

• Continuous learning and skills development, including management opportunities
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

About Us

CBI Home Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 12,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Home Health and find where your better begins. Learn more at cbihomehealth.ca.

CBI Home Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

Our commitment to diversity, equity and inclusion

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

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