Resourcing Administrator

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London.

This is a fast paced and interesting role managing the instructor resources for our training programmes across the UK. The successful candidate will gain invaluable experience in human resources, resource planning, recruitment and general administration.

You will get on the job training and mentorship, the opportunity to gain and grow across the various business functions.

This will include (and is not limited to):

• Work collaboratively within own team and externally in delivering the wider business development strategy
• Dealing with instructors
• Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team
• Understand the skill sets and qualifications of instructors to allocate to the most appropriate training programmes
• Support the wider team to undertake operational responsibility
• Develop relationships with clients and team members

Duties and responsibilities

Administration

· Manage and prioritise workload and deliver on agreed targets and objectives with support and supervision

· Adhere to organisational processes to support the effective delivery of a high level of service delivery

· Receive and manage enquiries in writing, on the telephone and in person to a high standard

· Perform general office duties such as answering phones, greeting visitors, and responding to emails

· Enhance the efficiency and quality of support and service provision by working autonomously and within the team

Self-management

· Manage and prioritise workload and deliver on agreed targets and objectives

· Be pleasant and courteous at all times whilst maintaining the core values

· To represent the company professionally at all times

· Have a flexible approach to working patterns

Other

· Be willing to work flexibly including weekends

· Be prepared to attend meetings and training outside of normal hours.

· Be prepared to travel in undertaking role

· To be aware of and adhere to:

o All company policies and procedures

o Section 7 and 8 of the Health and Safety at Work Act

o GDPR (2019)

o Other relevant legislation and agreed practice/policy

The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees.

The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably.

We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme.

Job Type: Full-time

Pay: £25,500 per year

Benefits:

• Casual dress
• Company pension
• Sick pay
• Transport links

Schedule:

• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus scheme

Experience:

• Administration: 2 years (required)

Job Type: Full-time

Pay: From £25,500.00 per year

Benefits:

• Employee discount
• Life insurance
• Referral programme

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Education:

• A-Level or equivalent (preferred)

Experience:

• Administrative: 3 years (required)

Work Location: In person