Retail Assistant

About Us
At RV Super Centre, we provide exceptional products and experiences for RV, camping, and outdoor enthusiasts. We're a part of Tourism Holdings Limited (thl), New Zealand's premium tourism company, and we're looking for a dynamic, customer-focused individual to join our team!

The Role
As a Part-Time Retail Assistant, you will play a key role in delivering exceptional customer service, increasing sales, and helping us meet our targets. If you're enthusiastic, a natural communicator, and love the idea of contributing to a growing business, this is the perfect opportunity for you!

Key Responsibilities:

• Provide outstanding customer service and build lasting relationships with our customers.
• Respond to customer queries, complaints, and feedback in a positive and proactive manner.
• Merchandise, restock shelves, and ensure products are visually appealing to customers.
• Handle store operations such as operating tills, accepting payments, and ensuring correct pricing.
• Assist with online store orders, picking and dispatching when required.
• Participate in stock takes, and help ensure all end-of-day processes are completed accurately.
• Assist with promotions and creating product displays in line with the RVSC marketing calendar.
• Help train and upskill new and existing staff in product knowledge, systems, and thl policies.
• Support operational management, identifying improvements and contributing to continuous retail process enhancements.

What We're Looking For:

• Proven retail sales experience and the ability to meet targets.
• Experience in RV, camping, marine, or vehicle sales is an advantage but not essential.
• Strong communication and interpersonal skills.
• Good numeracy skills and understanding of sales calculations.
• A positive, energetic team player with a great sense of humour.
• Ability to work unsupervised and take responsibility for your tasks.
• Competent in using computers, with Excel/Word knowledge being advantageous.
• Flexible and adaptable to changes in the work environment.

Hours:

• Minimum of 16 hours per week, with the possibility to flex up to 40 hours until the end of March.
• Shifts will include Fridays and Saturdays, with potential future flexibility in hours.

What We Offer:

• A fun, supportive, and vibrant work environment.
• Opportunity for growth and development within the team.
• Competitive pay and benefits.

If you're passionate about providing excellent customer service, working in a fast-paced environment, and being part of an iconic New Zealand brand, we'd love to hear from you! Apply now and be part of our dynamic team!