Retail Sales Assistant

Job description

Weirs pride themselves on being a renowned family run business, with fourth and fifth generation family members currently working at Weirs. Having been passed down through successive generations, each have made their own amendments and adjustments to suit the needs of present customers.

Weirs & Sons of the 21st century is a business which combines the talents of vibrant staff with the tradition of quality and service of days gone past. We pride ourselves on maintaining a wide diversity of luxury goods, catering for all budgets and tastes, with designs of the highest quality from leading manufacturers around the world.

Weir and Sons is home to a wide range of departments which boast handpicked first-class staff, with quality customer service skills and expert knowledge in their sector. All Weir & Sons employees are trained to the highest standard.

The Role

At Weir and Sons, we are currently looking for an experienced Luxury Sales Ambassador to join the team.

As a Luxury Sales Ambassador at Weir & Sons you will be in charge of creating strategies for promoting and selling products or services. You will serve as an intermediary between our brands and customers, recommending products and services while giving an exceptional customer service.

You will be responsible for acting as an ambassador for the brands in our store, specialized in Watches & Jewellery. This is an opportunity for those who thrive in a fast-paced environment, see themselves as a true personal and specialized ‘advisor’- someone who is bringing an experienced career in a luxury retail environment, has a strategic sales mindset and a passion for forming meaningful relationships with our customers.

As a Luxury Sales Ambassador you will be:

• Delivering exceptional service to our customers, sharing product knowledge and catering to their needs.
• Working as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting, you understand there is more to the customer experience than just selling.
• Managing customer feedback and use it constructively to continually raise the bar for service, sales and retail standards in your area.
• Adapting to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you.
• Staying ahead of the latest trends, expand your knowledge of products and competitors.

About you

• Professionally presented.
• Communication skills.
• Be confident.
• Be articulate with an outgoing and friendly personality.
• Customer service experience.
• Customer focused.
• Be confident in dealing with high end clients with an ability to read and understand people.
• Have initiative and demonstrate an ability to lead others by your example.

Desirable Skills

• Previous Jewellery/ Luxury experience
• Jewellery specific qualifications

Job Type: Full-time

Pay: From €14.00 per hour

Expected hours: 37.5 per week

Schedule:

• Day shift

Application question(s):

• Are you comfortable working 100% on-site?
• What is your notice period? (in weeks)
• What are your salary expectations?

Work Location: In person