Retail Sales Associate

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Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our store, providing exceptional customer service and assisting customers in finding the right products to meet their needs. Your ability to communicate effectively and your passion for technology sales will help drive our success and enhance the shopping experience for our customers.

This is an excellent opportunity for someone with retail, customer service, and team leadership experience who is looking to build a long-term career in Northern Ontario.

As part of our commitment to attracting and retaining talented employees in Kenora, we are open to supporting eligible employees who wish to explore Ontario Immigrant Nominee Program (OINP) opportunities, including potential opportunities that may become available for eligible retail occupations.

Candidates interested in establishing their future in Northern Ontario are encouraged to apply. OINP eligibility and employer support are subject to the applicable program requirements and invitation criteria at the time of application.

What We Are Looking For

Previous retail, food-service, or customer-service experience

Experience in working as a team

Strong communication and customer-service skills

Ability to work in a fast-paced environment

Reliable, organized, and responsible

Willingness to learn and take on increasing responsibilities

A positive attitude and strong commitment to the team

Duties

• Greet customers warmly and provide assistance in a friendly manner.
• Conduct product demonstrations and explain features to enhance customer understanding.
• Engage in technical sales by providing detailed information about products and services.
• Utilize merchandising skills to maintain an appealing store layout and ensure products are displayed effectively.
• Operate the Point of Sale (POS) system for transactions, including cash handling and cashiering duties.
• Upsell products by identifying customer needs and recommending additional items.
• Maintain organization in the sales area, ensuring all products are stocked and accessible.
• Manage time effectively to handle multiple customers while maintaining high service standards.
• Exhibit strong phone etiquette when responding to customer inquiries via phone or in-store.

Experience

• Previous experience in retail sales is preferred, with a focus on technology sales being a plus.
• Strong communication skills, both verbal and written, with the ability to engage with diverse customers.
• Bilingual or multilingual capabilities are highly desirable to cater to a wider customer base.
• Basic math skills for handling transactions accurately and efficiently.
• Proven organizational skills to manage inventory and maintain store cleanliness.
• A background in customer service is essential, with an emphasis on delivering a positive shopping experience. Join us as we strive to create an exceptional retail environment where every customer feels valued and informed. Your contributions as a Retail Sales Associate will play a vital role in our team's success.

Job Types: Permanent, Full-time

Pay: $18.00-$19.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• On-site parking
• Paid time off

Ability to commute/relocate:

• Kenora, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person