Retail Sales Associate - Heritage Shop Airport

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About Us: For over 40 years the Heritage Shop has been a hub of local heritage, unique locally made products, and cherished memories. Across the island, our gift shops are the go-to place for tourists and locals alike, offering a diverse array of items that celebrate the beauty and heritage of Newfoundland and Labrador.

Position Overview: We are looking for an enthusiastic and customer-focused Retail Sales Associate to join our airport team. As a Retail Sales Associate, you will be the face of our store, ensuring that every customer has a memorable experience. Your passion for customer service and love for local will shine through as you assist visitors in finding the perfect gift to bring home.

Key Responsibilities:

• Greet and engage customers in a friendly and welcoming manner
• Assist customers in selecting and purchasing items, providing information about products and their makers
• Maintain a clean, organized, and visually appealing store environment
• Operate the cash register, handle transactions accurately, and manage daily sales reports
• Restock shelves, manage inventory, and ensure product displays are attractive
• Address and resolve customer inquiries and concerns with professionalism

Requirements:

• Previous retail experience is preferred but not required
• Strong interpersonal and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks at once
• Positive attitude and a passion for providing excellent customer service
• Knowledge of local heritage and history is a plus
• Flexibility to work early mornings (4:00am), evenings and holidays
• Own reliable transportation to St. John's International Airport

Please Note:
A Transport Canada security clearance will be required for the chosen candidate to work in departures. This application process will start once candidate is hired.

The Heritage Shop is a social enterprise run by the Historic Sites Association of NL. HSA is a local non-profit organization that helps make heritage happen by investing, along with Parks Canada and other partners, in nationally significant heritage projects that benefit local communities and the visitor’s experience. Since 1981, HSA has provided more than $3 million in financial support to Newfoundland's National Historic Sites!

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Flexible schedule
• Store discount

Shift:

• 8 hour shift
• Afternoon shift
• Morning shift

Work days:

• Holidays
• Weekends as needed

Application question(s):

• Do you have your own reliable transportation to St. John's International Airport?
• Are you available to work morning shifts (4:00am start)?

Work Location: In person

Application deadline: 2025-07-04
Expected start date: 2025-07-18