Retail Sales Associate (Spanish Required)

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Retail Sales Representative

About the Role: As a Retail Sales Representative, you will provide exceptional customer service and drive sales by matching customers with the ideal mobile devices, plans, and accessories. Bring your communication skills and tech-savvy attitude to build rapport, offer personalized recommendations, and create an outstanding shopping experience.

Key Responsibilities:

• Sales & Customer Service: Warmly greet customers, identify their needs, and meet or exceed sales targets through effective cross-selling and upselling.
• Product Expertise: Demonstrate in-depth knowledge of Metro by T-Mobile products, plans, and promotions. Educate customers on device features and stay updated on industry trends.
• Customer Support: Assist with device setup (transferring data/contacts) and provide basic technical support. Resolve customer inquiries professionally and efficiently.
• Store Operations: Process transactions accurately using POS systems, assist with inventory management, maintain a visually appealing store, and perform opening/closing duties.

Qualifications:

• High school diploma or equivalent (additional sales training is a plus).
• Proven customer service experience with a track record of meeting sales goals.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong technical aptitude for mobile devices and quick adaptability to new technology.
• Flexible schedule, including the ability to work evenings, weekends, and holidays.

Join our team and help us connect customers with the latest technology and services! Apply today.

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person