Retail Salesperson

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Full-Time Sales & Billing Staff – Responsibilities (Organic Store)

Customer Service & Sales

• Greet customers warmly and assist them in finding organic products.
• Explain product details such as origin, benefits, usage, storage, and shelf life.
• Suggest suitable alternatives based on customer needs (health, cooking, lifestyle).
• Handle customer queries politely and professionally.
• Encourage repeat purchases by building customer trust.

Billing & Cash Counter Management

• Generate accurate bills using POS / billing software.
• Handle cash, UPI, cards, and other digital payments responsibly.
• Maintain correct cash balance at the counter.
• Issue exchange/refund bills as per store policy.
• Keep billing area clean and organised.

Product Handling & Display

• Arrange products neatly on shelves with correct labels and prices.
• Ensure FIFO (First In First Out) for organic products with shorter shelf life.
• Monitor stock on shelves and inform management when refilling is required.
• Handle grains, flours, oils, and open products carefully to avoid contamination.

Inventory & Stock Support

• Assist in stock checking, inward entry, and basic inventory updates.
• Identify low-stock or fast-moving items and report to management.
• Help during new stock arrivals and restocking.
• Check product quality, packaging, and expiry/shelf-life condition.

Hygiene & Store Standards

• Maintain cleanliness at the billing counter and nearby shelves.
• Follow organic food hygiene practices (clean hands, clean tools, no chemicals near food).
• Report damaged, spoiled, or infested products immediately.

Returns & Customer Feedback

• Handle customer exchanges/refunds politely as per policy.
• Collect customer feedback and communicate suggestions or complaints to management.
• Assist in maintaining customer records if required.

Opening & Closing Duties

• Assist in store opening (switching lights, billing system setup).
• Assist in store closing (cash tally, system shutdown, counter cleaning).
• Coordinate with housekeeping staff for end-of-day cleanliness.

Discipline & Conduct

• Maintain punctuality, honesty, and professionalism.
• Follow store rules, pricing, and discount policies strictly.
• Work as a team with other staff members.

Preferred Skills & Qualities

• Experience in retail sales or grocery/organic store preferred.
• Basic computer knowledge (billing/POS).
• Good communication skills (local language + basic English).
• Willingness to learn about organic food and natural products.

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time

Work Location: In person