Retail Supervisor

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Who we are:

Buy Low Foods is on the lookout for enthusiastic individuals to join us as a Full-time Supervisor where every day is an opportunity to grow, learn, and make a difference. Embrace the excitement of a brand-new store and let's create unforgettable experiences together. Come aboard and let your passion for customer service shine as we embark on this exciting journey at Buy Low Foods!

Job duties and responsibilities:

• Be responsible for key-holding, store safe and store alarm
• Efficiently stock and display product in a neat and appealing manner
• Supervision of staff in the assigned department
• Lead and motivate the team to achieve exceptional performance
• Provide guidance and support to staff members, delegate tasks effectively, and ensure that all operational procedures are followed diligently.
• Take charge of inventory management by efficiently ordering stock to ensure optimal levels are maintained
• Monitor inventory levels, track product movement, and coordinate with vendors to ensure timely deliveries
• Provide effective training for new employees
• Deal with customer queries and complaints in a professional and timely manner
• Adhere to safety policies and regulations
• Provide a safe and clean store environment to protect both staff and customers
• Motivate the team to increase sales, exceed budgets and profit goals, while ensuring operational efficiency
• Perform other duties and tasks assigned or required as consistent with the nature and scope of the position
• Become familiar in using the payroll software utilized by the company. Familiarize yourself with its features, functionalities, and how to navigate through it efficiently

Skills and qualifications:

• Previous Service Clerk responsibilities along with the ability to work in any department, meat, produce, grocery, deli, or bakery
• Proven track record as a self-starter; dedicated and goal orientated
• Complete understanding of till operation and cash-up procedures
• Proven track record in store merchandising and driving sales
• Demonstrated high level of communication, interpersonal & conflict resolution skills
• Ability to ensure compliance of established company policy
• Demonstrated ability to provide 100% customer service
• Excellent command of the English language both verbal and written
• Flexibility to work a variety of hours which include days, evenings, weekends, and stat holidays

Work conditions and physical requirements:

• Walking and standing for extended periods including bending, twisting, crouching, and kneeling at times
• Must be able to be on your feet for up to an entire 8-hour shift
• Ability to perform physically demanding, repetitive physical tasks for extended periods of time
• Job requires manual dexterity, attention to detail and hand-eye co-ordination

Our commitment to you:

• Competitive wages with starting rates based on experience
• Automatic wage increases based on the number of hours worked
• Room for advancement - all new opportunities posted internally first
• Company matched RRSP Program
• Employee / Store Discount (More Rewards program)
• Comprehensive benefits package including Dental, Extended Health, Vision, Life & Disability insurance

How to apply:

• Respond to this job ad to apply in confidence to the Hiring Team
• Please include a cover letter including your wage expectations and any work availability restrictions

We are an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.

We would like to thank everyone for applying, however due to the volume of applications received only those moving forward to the interview process will be contacted.

Job Type: Full-time

Pay: $22.00-$24.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• RRSP match
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Weekends as needed

Application question(s):

• Are you legally authorized to work in Canada?

Experience:

• Grocery and retail: 3 years (required)

Work Location: In person

Application deadline: 2025-07-01