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Rooms, Front Office Agent

Posted on Nov. 12, 2025

Nashville, United States of America
18.0 - 19.0 USD (hourly)

Full Time

Greets our guests upon their arrival to the hotel - checking the data base for their reservation details, confirm those details with the guest. Checks our guest in thru the appropriate procedures per hotel policy. During check in procedure make the guest aware of elevator/restaurant/lounge locations. Answer inquiries pertaining to hotel services, local attractions and directions.

Complete daily check lists for your shift (AM or PM), communication necessary information to the next shift. Print daily reports for audit purposes.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma or equivalent

Hotel Front Desk experience a plus, but not required. Computer skills required - knowledge of Opera a plus, but not required.

Mathematical Skills - ability to add, subtract, multiply and divide.

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Ability to deal with problems involving several concrete variables on standardized situations.

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