Russells Team Lead - Supervisor

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Russells Team Lead

Reports to: Director of Russells
Location: Doolin, Co. Clare

What's the Role?

The Team Lead will support the Director across all aspects of the business, predominately to assist leading the team during service and ensuring all standards are in place.

Who we are:

Russells is a proudly local, well-regarded hospitality group in the heart of Doolin, part of The Fiddle + Bow Collection. Our collection includes Russells Seafood Bar, Russells Takeaway (Russells Fish Shop and Coffee Shop), and The Rocket House, at Doolin pier. Over the past four years, we have worked hard to build a strong reputation for warm service, high-quality food, and consistency—values that our local community recognises and recommends.

What does the role involve?

Key Responsibilities

• Reporting directly into Russells Seafood Bar Manager.
• Ensure smooth running of the floor during shifts
• Maintaining exceptionally high standards of quality control, hygiene, and health and safety in the restaurant/ bar
• Respond to customer queries and complaints while on shift
• Deliver superior guest services and ensure customer satisfaction
• Provide feedback to keep team motivated and productive on a group and one to one basis.
• Ensure the daily, weekly, month checklists are in place and maintained.
• Nurture a positive working environment and lead by example
• Comply with all company policies and procedures
• Liaise with Manager on a regular basis
• Order and stock control of stock for the floor team e.g. napkins, cutlery, to ensure there is sufficient stock for the team.
• Report any maintenance issues
• Attend any meetings as required

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Skills & Experience

• Previous experience in a supervisory preferred
• Strong operational understanding of restaurant/bar service.
• Excellent people-management skills with the ability to train, guide, and motivate staff.
• High level of organisation, communication, and attention to detail.
• A natural commitment to delivering excellent customer service.
• Ability to work calmly and confidently in a busy, fast-paced environment.

What we offer

• Opportunity to play a key role in a respected and growing local hospitality group.
• Seasonal working hours varying from 12 - 45 hours throughout the year.
• Supportive leadership and a positive, community-focused work culture.
• Flexible schedule
• Competitive holiday programme
• 25% discount on F&B across the Collection
• 25% discount on rooms across the Collection
• Meals on duty provided free
• Car parking provided free
• Staff referral scheme
• Employee Assistance Programme

We are proud to foster a workplace culture that is deeply committed to diversity, equity, and inclusion. We believe that a diverse and inclusive environment promotes creativity, innovation, and overall success. We welcome candidates from all backgrounds, experiences, and perspectives to join our team and contribute to our collective growth

What you need to do now:

If you're interested in this role, send an up-to-date copy of your CV and your cover letter to us

Job Type: Full-time

Pay: Up to €38,000.00 per year

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• On-site parking

Ability to commute/relocate:

• Doolin, CO. Clare: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• Ireland (required)

Work Location: In person