Sales And Customer Relationship Manager

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Job Overview:

We are looking for a warm, organised and dependable Sales & Marketing Executive to become the first point of contact for parents and help us run smooth studio operations.

Responsibilities:

1. Lead Response & Sales Conversion

- Respond to WhatsApp, Website and Instagram leads quickly.
- Qualify leads and Follow up using structured SOPs.
- Handle objections politely and confidently.
- Convert enquiries into confirmed bookings.
- Meet monthly sales targets.

2. Client Coordination & Booking

- Manage the full flow: Enquiry > Pricing > Payment > Booking.
- Share preparation guides and answer client questions. Send reminders before shoots.
- Handle rescheduling and special client requests.
- Ensure no leads or messages are missed.

3. Post-Shoot Communication

- Coordinate with the editor for gallery timelines.
- Share softproofs and final deliveries.
- Handle upgrade requests (extra images, add-ons).
- Ensure a smooth and positive end-to-end experience.

Requirements:

- 1–5 years of experience in customer service, sales, office admin or client relations
- Strong Communication skills, both verbal and written, to manage customer interactions and internal coordination
- Customer Service skills to build positive relationships and deliver exceptional client experiences
- Good organisational and follow-up habits
- Ability to work in a fast-paced, premium client environment
- Long-term commitment preferred

If you’re excited to build a career in sales and client experience, please send your resume along with a short introduction about yourself.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Leave encashment
• Paid sick time
• Paid time off
• Work from home

Experience:

• Sales: 1 year (Preferred)

Language:

• Telugu and English (Preferred)

Work Location: In person