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Sales And Marketing Executive
Posted on Jan. 24, 2025
- Geylang, Singapore
- 0 - 0 USD (yearly)
- Full Time
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Sales and Marketing Executive
Job Responsibilities:
- Sales & Customer Engagement:
o Prospect and promote jewelry products and services to walk-in customers and online platform users.
o Respond promptly to customer inquiries through various channels (e.g., FB Messenger, Instagram, WhatsApp, Emails, inbound calls).
o Attend to customers’ queries in-store and online.
o Be self-motivated and driven to achieve monthly sales targets.
o Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes.
o Handle complaints and feedback professionally and competently.
- Inventory & Operations Management:
o Conduct daily stock counts and manage accurate inventory levels.
o Support merchandise transfer, stock take, and inventory counts.
o Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes.
- Marketing & Content Creation:
o Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally.
o Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut.
o Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies.
o Monitor and analyze social media/digital analytics to recommend new strategies for improved performance.
- Team Collaboration:
o Collaborate with the operations team to ensure seamless execution of campaigns and promotions.
o Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots.
o Build interdepartmental relationships to enhance efficiency and achieve positive outcomes.
Job Requirements:
- Diploma, Advanced Diploma, or Bachelor’s Degree in Marketing, Communications, Media, or a related field.
- 1-2 years of customer service and/or digital marketing experience; retail or jewelry experience is an advantage.
- Knowledge of Adobe Creative Suite (e.g., Photoshop), photography, videography, and video editing tools.
- Strong verbal and written communication skills in English, Mandarin, Bahasa, or other languages to cater to a multilingual customer base.
- Service-oriented mindset with excellent interpersonal skills.
- Self-driven, dynamic, energetic, and positive, with a strong focus on achieving targets.
- Familiarity with e-commerce processes and platforms is advantageous.
- Creative and up-to-date with social media trends, especially in the gold and jewelry industry.
- Ability to work weekends and public holidays.
- Availability to start on short notice will be an added advantage.
Job Types: Full-time, Permanent
Pay: $3,300.00 - $4,000.00 per month
Benefits:
- Employee discount
- Professional development
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Performance bonus
Experience:
- Marketing: 1 year (Preferred)
- Sales: 1 year (Preferred)
Work Location: In person
Expected Start Date: 03/03/2025
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