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Calibre Scientific

Sales And Purchasing Support

Posted on Nov. 26, 2024

  • Full Time

Sales And Purchasing Support

Job Title: Sales and Purchasing Support

Job Overview:

We are looking for an organized and detail-oriented Sales and Purchasing Support Specialist to assist with day-to-day sales and administrative tasks. This role involves managing customer orders, supporting the sales and purchasing teams, and handling various administrative duties.

Greyhound Chromatography is a Calibre Scientific Company, supplying High Quality Chromatography consumables, columns, solvents and reagents. More information about can be found here: www.greyhoundchrom.com

Key Responsibilities:

  • Create sales orders and proforma invoices for customers.
  • Contact customers via phone or email to provide order updates.
  • Send invoices to customers.
  • Work with the Purchasing team to ensure orders are on track and customers are informed.
  • Help with Purchasing tasks during staff absences.
  • Update customer details in the CRM for marketing purposes.
  • Coordinate with the logistics team to share shipping updates with customers.
  • Maintain accurate customer and order information in the company’s software.
  • Assist the bookkeeper with supplier invoice checks.
  • Answer customer calls and direct queries to the right departments.
  • Organize and file company invoices and archives.
  • Provide after-sales support to customers.
  • Process customer payments securely.
  • Help the sales team gather data for large tenders.
  • Schedule and assist with internal meetings.
  • Support the Quality Manager in managing ISO company database.
  • Provide additional support as needed.

Qualifications:

  • Previous experience in an administrative or customer service role.
  • Strong organizational and communication skills.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to multitask and prioritize tasks effectively.
  • Detail-oriented and able to handle multiple responsibilities.

Work type: Full Time.

Working days: Monday - Friday.

Location: Birkenhead, UK.

Type of work: Onsite.

Job Type: Full-time

Benefits:

  • Canteen
  • Casual dress
  • Company events
  • Company pension
  • Life insurance
  • Referral programme
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Birkenhead CH41 1LT: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer Service: 2 years (required)
  • Microsoft Office: 1 year (required)

Work Location: In person

Application deadline: 09/12/2024


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