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Calibre Scientific
Sales And Purchasing Support
Posted on Nov. 26, 2024
- Birkenhead, United Kingdom
- 0 - 0 USD (yearly)
- Full Time
Job Title: Sales and Purchasing Support
Job Overview:
We are looking for an organized and detail-oriented Sales and Purchasing Support Specialist to assist with day-to-day sales and administrative tasks. This role involves managing customer orders, supporting the sales and purchasing teams, and handling various administrative duties.
Greyhound Chromatography is a Calibre Scientific Company, supplying High Quality Chromatography consumables, columns, solvents and reagents. More information about can be found here: www.greyhoundchrom.com
Key Responsibilities:
- Create sales orders and proforma invoices for customers.
- Contact customers via phone or email to provide order updates.
- Send invoices to customers.
- Work with the Purchasing team to ensure orders are on track and customers are informed.
- Help with Purchasing tasks during staff absences.
- Update customer details in the CRM for marketing purposes.
- Coordinate with the logistics team to share shipping updates with customers.
- Maintain accurate customer and order information in the company’s software.
- Assist the bookkeeper with supplier invoice checks.
- Answer customer calls and direct queries to the right departments.
- Organize and file company invoices and archives.
- Provide after-sales support to customers.
- Process customer payments securely.
- Help the sales team gather data for large tenders.
- Schedule and assist with internal meetings.
- Support the Quality Manager in managing ISO company database.
- Provide additional support as needed.
Qualifications:
- Previous experience in an administrative or customer service role.
- Strong organizational and communication skills.
- Proficiency in Microsoft Office and CRM systems.
- Ability to multitask and prioritize tasks effectively.
- Detail-oriented and able to handle multiple responsibilities.
Work type: Full Time.
Working days: Monday - Friday.
Location: Birkenhead, UK.
Type of work: Onsite.
Job Type: Full-time
Benefits:
- Canteen
- Casual dress
- Company events
- Company pension
- Life insurance
- Referral programme
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Birkenhead CH41 1LT: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 2 years (required)
- Microsoft Office: 1 year (required)
Work Location: In person
Application deadline: 09/12/2024
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