Sales Associate

You would be working for a company that is currently a market leader in the luxury decor industry in the UK but has a strong startup mentality.

Your role would involve the following:

- Work with a range of business (trade, designers and architects) and private clients

- Offer exceptional customer service and customer experience

You would work Mon to Fri, from 8 am to 5 pm in NW11 London.

You should be interested and have the desire to work in the retail industry and have a minimum of 1 year of sales experience (ideally, but not necessarily within the retail industry). Also, you should be able to address queries, questions, and customer requests via calls, emails, or visits and be able to report the results.

We are not necessarily looking for someone that is highly experienced, we are willing to offer training and development to the person that has a good attitude and is looking to develop themselves. With us being a growing company, there will be plenty of opportunity to develop and find your niche of interest where you can grow within the business.

An interest in interior design and decoration is highly advantageous.

The role itself revolves around helping our clients (architects/designers/professionals) and end-users with the right product and sales information so they can make the right decisions then reporting about it via our office systems and verbally.

We're looking for people with a self-starter mentality, articulate and communicative, confident and driven, ambitious people who are living in London and would be willing to train them in the field how to be part of a success story and how to improve their position and the company on a daily basis.

Your Key Responsibilities are:

- Being in charge of your daily tasks, organizing yourself

- Being familiar with our product selection, able to communicate technical and design aspects

- Deal with new and existing clients in person, over the phone, or via email.

- Execute successful customer service strategies

What we offer:

Bonuses based on performance

Access to a variety of high-end finishes (paints and plasters) with considerable discounts. Unlimited tea & coffee, friendly team

For the right person this is a fantastic opportunity to join a fast paced, growing company in NW London.

To see the products and services we offer please visit www.imperaitalia.com. Please look at our website as we would like you to have a basic understanding of our business when you apply for the position.

Our hiring process involves testing key skills such as:

Phone manners

Communication and level of English

Computer skills (writing business emails, MS Office, with emphasis on Word and Excel)

Job Types: Full-time, Permanent

Pay: £24,000.00-£26,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Casual dress
• Company events
• Employee discount
• Free or subsidised travel
• Free parking
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• LONDON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• This position will start on January 6th 2025. Are you okay with this?

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Work Location: In person

Expected start date: 06/01/2025