Sales Associate (Inbound Leads & Mission-Driven Closings)

Tailor Your Resume for this Job

About the Role

This is not your average sales role.

We are a mission-driven social enterprise focused on creating meaningful social and environmental impact. Every booking, donor interaction, and successful close directly supports vulnerable families while contributing to a larger purpose.

We are seeking a high-performing Sales Associate who can manage inbound leads, convert opportunities, and provide exceptional customer experiences while supporting a socially impactful organization.

What You’ll Do

• Convert inbound inquiries into booked appointments
• Manage high-volume communication across phone, SMS, and email
• Educate customers and donors on services and mission impact
• Coordinate scheduling for pickup and service appointments
• Maintain strong customer relationships while consistently meeting sales targets
• Utilize CRM tools (Salesforce preferred) and AI-supported workflows
• Operate effectively in a fast-paced, multi-channel environment

What We’re Looking ForMust-Haves:

• Minimum 2+ years of inbound sales experience
• Proven success in phone, text, and email sales environments
• Strong communication and emotional intelligence
• Ability to multitask under pressure
• Professionalism and customer-facing confidence
• Comfortable with AI-integrated workflows
• Reliable internet and dedicated remote workspace
• Salesforce CRM experience preferred

Ideal Candidate:

• Motivated by both sales performance and social impact
• Strong closer with empathy and professionalism
• Comfortable speaking with diverse individuals
• Highly organized and adaptable
• Self-driven and mission aligned

Compensation & Benefits

• $23/hour starting pay
• Full-time (Monday–Friday, 8:00 AM – 4:00 PM)
• Extended health benefits after 3 months
• Dental & vision coverage
• Paid vacation & sick days
• Hybrid remote flexibility
• Meaningful work with social purpose

Why Join This Opportunity?

• Purpose-driven organization
• Family-oriented culture
• Opportunity to directly contribute to social good
• Work-life balance with hybrid flexibility
• AI-forward workplace focused on innovation and efficiency

Application Process

Qualified applicants should submit their resume. Shortlisted candidates will be contacted regarding additional screening steps and interview scheduling.

Ready to Make an Impact?

If you are a driven sales professional who combines performance with empathy, we’d love to hear from you.

Pay: $23.00 per hour

Benefits:

• Dental care
• On-site parking
• Vision care

Application question(s):

• How many years of inbound sales experience do you have involving phone, email, or text-based customer communication?
• Are you comfortable working in a fast-paced environment where you may need to manage multiple customer conversations (phone, email, SMS) simultaneously?
• Do you have experience using CRM software such as Salesforce or similar customer management platforms?
• This role requires strong emotional intelligence and professionalism when communicating with individuals from diverse backgrounds. Are you confident in your customer-facing communication abilities?
• Are you comfortable working in a sales-focused role with booking or conversion targets?
• Do you have a dedicated quiet workspace and reliable internet connection suitable for remote/hybrid work?
• In 2–3 sentences, explain why you believe you would be a strong fit for a mission-driven sales role.
• Describe your experience handling difficult customer conversations while maintaining professionalism.
• What interests you most about working in a socially impactful organization rather than a traditional sales environment?

Work Location: Hybrid remote in Etobicoke, ON