Sales Associate, New Home Sales

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Our Company

With over 25 years of real estate experience, Cantiro has developed visionary communities, built innovative homes, designed luxury condos, created the best townhomes, and inspired some of the most interesting commercial properties. In each one of our four divisions—Homes, Communities, Commercial and Residential Rentals—our customers’ lives are at the centre of every decision we make.

We challenge everything to ensure we’re always going beyond for our customers and partners, pushing boundaries and keeping the future in mind today. That’s why we never accept acceptable.

From our homes and communities to the commercial and rental spaces we develop, every element has been thoughtfully planned to deliver world-class real estate solutions. At Cantiro, we create the environments for amazing lives to happen.

Cantiro Homes, part of the Cantiro group of companies, is an award-winning homebuilder constructing approximately 400 homes per year, with an expansive portfolio of home options ranging from the starter market to homes valued at over $1 million. Cantiro Homes is dedicated to creating homes of spectacular beauty, character, and quality—but first and foremost, we are committed to our customers.

Overview

Reporting to the Area Sales Manager, the Sales Associate supports the Area Sales Manager(s) in delivering an exceptional customer experience throughout the home buying journey. Working primarily in show homes, this role is responsible for engaging prospective buyers both in person and online, supporting sales activities, maintaining lead management systems, and contributing to the overall success of the sales team while achieving sales targets and upholding Cantiro’s organizational goals.

Work Location: West Hawk (Cochrane) or Arbour Lake (Calgary), Alberta
Training Location: Edmonton, Calgary and Cochrane, Alberta
Employment Type: Full-Time

Sales Associate Skills

• Natural people person with strong interpersonal abilities
• Passionate about real estate and new home construction
• Strong focus on relationship building, networking, and creating connections
• Skilled communicator with excellent customer service abilities
• Adaptable and responsive to change
• Accountable and results-oriented
• Highly organized and detail-oriented
• Purpose-driven with a growth mindset
• Intermediate proficiency in MS Office Suite and CRM systems

Role & Responsibilities

• Engage with customers in our show homes, delivering an exceptional and welcoming Cantiro Homes experience.
• Interact with potential customers visiting our website, engaging in conversation, answering questions, and scheduling appointments with the Sales Team.
• Collect customer registration information for traffic analysis and follow-up, targeting a minimum of 80% of traffic captured monthly.
• Maintain and manage online leads through CRM systems, including data entry, tracking, and follow-up scheduling.
• Provide administrative support throughout the sales process to ensure the timely and accurate flow of documentation between Sales Centres and Head Office.
• Assist with sales projects including quick possession home setup, colour selections, and related tasks as required.
• Maintain the presentation of show homes and sales areas, ensuring they remain clean, organized, and well-stocked with marketing materials.
• Attend and participate in weekly sales meetings.
• Participate in sales performance improvement initiatives such as presentation scripting, qualifying techniques, benefits selling, and role-playing exercises to strengthen sales skills.
• Submit weekly Accomplishment Reports and Traffic Reports every Sunday at the close of showhome hours.
• Submit a written monthly inspection and area assessment report noting any deficiencies related to sales areas, signage, show homes, sales centres, and subdivision cleanliness.
• Complete site hazard assessments, monthly show home safety assessments, and FOB testing according to schedule, while adhering to Cantiro Homes’ safety standards and practices.
• Submit quarterly competitor shopping reports for the competitive trading area, including supporting materials.
• Maintain the MLS program as developed by Cantiro Homes.
• Provide additional support and services as reasonably requested by Cantiro Homes from time to time.

Qualifications and Education Requirements

• Undergraduate degree preferred.
• 1–2 years of sales experience required; new home sales experience is considered an asset.
• Comfortable working within a base salary plus commission compensation structure.
• Strong computer skills including MS Office and CRM platforms.
• Access to reliable transportation with valid insurance.
• Ability to work evenings, weekends, and statutory holidays as required by showhome hours.
• Please note, as this is a front-facing role, the successful candidate will be required to undergo a background check.

Work Hours

Showhome hours:

• Monday to Thursday: 2:00 PM – 8:00 PM
• Saturday and Sunday: 12:00 PM – 5:00 PM

Additional time may be required for training, meetings, and administrative responsibilities.

Why Cantiro?

• Competitive salary plus commission opportunities
• Comprehensive benefits including Dental, Extended Health Care, Vision Care, Healthcare Spending Account, and a Rewards & Recognition program
• RRSP Matching Program
• Career development and training opportunities within a growing real estate organization
• Opportunity to work in innovative communities shaping Calgary and Cochrane’s housing market

Cantiro is committed to upholding the values of diversity, equity, inclusion, and anti-racism in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.

We thank all candidates for their interest in Cantiro; however, only those selected for an interview will be contacted.

Benefits:

• Company events
• Dental care
• Extended health care
• RRSP match
• Vision care

Application question(s):

• Are you legally authorized to work in Canada?
• Are you proficient in MS Office, CRM and scheduling tools?
• The successful candidate will be required to undergo a background check, are you comfortable doing so?

Work Location: In person