Sales Associate/Clerk

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Overview

Join our dynamic team as a Sales Associate/Clerk, where your enthusiasm and expertise will drive exceptional customer experiences and support store operations. In this energetic role, you will serve as a brand ambassador, engaging with diverse customers, demonstrating products, and ensuring the store runs smoothly. Your leadership skills and sales acumen will help foster a welcoming environment that encourages repeat business and brand loyalty. This position offers a fantastic opportunity to develop your retail career while making a positive impact every day within a growing company.

Schedule

• Tuesday to Friday - 10:00 am to 6:00 pm
• Saturday: 9:00 am to 3:00 pm

Responsibilities

• Support store opening and closing procedures.
• Answer customers' inquiries in person, via phone and via email
• Maintain organized stock levels, assist with inventory management, and ensure the store remains clean and inviting.
• Help customers book appliance repair appointments
• Assist our technician team in ordering parts needed for customer repairs
• Sell new and refurbished appliances
• Prepare and end invoices for services and products sold and follow up when needed
• Manage and update warranty claims for customers.
• Assist with merchandising efforts to ensure attractive displays that highlight key products and promotions.
• Operate the POS (Point of Sale) system accurately for transactions, cash handling, and receipts.
• Manage cash register operations, including cashiering duties, balancing tills, and maintaining accurate financial records.
• Utilize time management skills to prioritize tasks efficiently during busy periods while maintaining high service standards.

Qualifications

• Previous retail sales experience required
• Experience using Computers/Electronics
• Experience in appliances an asset
• Strong communication skills in English
• Experience with merchandising, POS systems, cash handling, and cashiering is required
• Demonstrated ability to provide exceptional customer service with active listening and problem-solving skills.
• Basic math skills for transactions, balancing tills, and inventory counts.
• Excellent organizational skills to manage multiple responsibilities effectively.
• Ability to work flexible hours, including evenings and weekends as needed.
• A proactive attitude with strong phone etiquette and interpersonal skills to connect with customers confidently.

This role is perfect for motivated individuals eager to grow their retail career in a lively environment that values initiative, teamwork, and excellent service delivery. We are committed to paying all team members fairly while offering opportunities for professional development in a supportive setting.

Pay: $18.00-$21.00 per hour

Work Location: In person