Sales Co-Worker (Kitchen Planning)

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

Working at IKEA has its benefits and rewards:

• $29.59 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• Rosters published 4 weeks in advance.
• 15% Co-worker discount
• Subsidised meals and complimentary drinks in our Co-worker restaurant
• Free uniforms provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
• 24/7 access to our Employee Assistance Program for health and wellbeing support

Additional Information:

• This role is Permanent Part-time, 30hrs/fortnight.
• This role will be based at the IKEA Plan and Order Point in Cannington
• The Hiring Manager for this role is Donna Gontran - Shopkeeper
• The internal title for this role is Commercial Co-worker
• Applications close Tuesday 28 October 2025
• You must be available to work a rotating roster with shifts scheduled between the hours of 8:00am and 7:30pm, and be available to work 3 out of 4 weekends (both Saturday and Sunday).

As a Sales Co-worker in the Kitchen Planning team, your responsibilities will include:

• Designing tailored solutions to solve customers’ kitchen and home furnishing needs.
• Actively approaching customers, asking insightful questions, and advising them on the best kitchen solutions for their lifestyle and space.
• Supporting customers throughout their kitchen design journey using our kitchen planning software.
• Follow up with customers after their initial planning appointment offering further advice, answering questions, and helping them move closer to their dream kitchen.
• Ensure the sales area is always stocked, well-presented, attractively merchandised, and correctly priced.
• Build strong relationships with your team and other departments, contributing to a collaborative, inclusive working environment.
• Stay knowledgeable about in-store promotions, delivery options, product features, and benefits to better assist and inspire customers.

As a Sales Co-worker in the Kitchen Planning team, you are or have:

• A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers.
• A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience.
• An authentic approach to generating sales, paired with a professional, self-motivated approach towards achieving sales targets and KPIs.
• Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities.
• A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team.
• Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools.
• IT systems capability with an ability to learn about all technical aspects of the IKEA product range, tools, and systems.

At IKEA, work is so much more than a job. Come join us!