Sales Co-Worker (Self Serve Warehouse)

Candidate profile (title) What you need to know

Candidate profile (text) - Default language Working at IKEA has its benefits and rewards:

• $29.65 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

• This role is Permanent Part-time 50hrs/fortnight
• The internal job title for this role is Sales Co-worker
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
• This role requires availability to work store operating hours as listed below:

o Sunday to Wednesday 8:00am to 8:00pm
o Thursday to Saturday 8:00am to 9:30pm

Key responsibilities (title) Who you are

Key responsibilities (text) As a Sales Co-worker in our Self Serve Warehouse & Outdoor department, you enjoy a role that combines customer service, active selling, stock handling and daily operational tasks. You are comfortable working in a physically active retail environment, helping customers with their purchases while ensuring stock is available, organised and ready for sale.

You are or have:

• Previous experience in customer service, retail sales, warehousing, logistics, trade, hardware or other physically active environments.
• Passionate about creating a positive customer experience and helping customers find the right products and services.
• Confident engaging with customers, preparing delivery orders and actively selling IKEA products and services.
• Physically capable of repetitive manual handling, able to stand for up to 8-hours per-shift and walk approximately 15,000 and moving stock using mechanical aids.
• Comfortable using computers, handheld devices and digital systems to complete daily operational tasks.
• A strong team player who can work independently while contributing to a collaborative environment.
• Detail-oriented with the ability to maintain safe, organised and well-stocked sales and warehouse areas.
• Interested in developing your retail career, with the ambition to take on additional responsibilities and future leadership opportunities.

Team vision ( title) About this work area

Team vision (text) As Sales Co-worker in the Self Serve Warehouse & Outdoor department, your responsibilities will include:

• Serving customers by understanding their needs, providing product advice, supporting delivery orders and actively selling the IKEA range.
• Preparing, replenishing and condensing stock to ensure products are available and presented correctly for customers.
• Moving pallets and handling stock safely using approved lifting techniques and mechanical aids.
• Maintaining the Outdoor and Self Serve Warehouse areas to ensure they are safe, tidy, fully stocked and ready for trade.
• Processing customer returns, checking for damages and returning saleable products to stock.
• Work closely with your team and other departments to build an inclusive, collaborative environment.

Let's connect Our team within IKEA

Let´s connect At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

Local section (title) We need people like you

Local section (text) At IKEA, work is so much more than a job. Come join us!