Sales Development Representative

Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands.

Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you.

Become a part of Maropost today and help shape the future of commerce!

The Opportunity:

This role is focused on the creation and generation of new retail business opportunities for the outbound sales team for the Retail Express software application.

As a Sales Development Representative (SDR), you’ll focus on outreach, prospecting, and lead qualification. The role will focus on connecting with as many leads as possible and determining if they're good customer fits, then moving leads through the sales pipeline.

What You'll Be Responsible For:

Reporting to the Sales Manager, you’ll work closely with the Sales team and our Partner Account Management team.

• Develop and deliver a sustained pipeline of business opportunities by actively prospecting new relationships through lead contact lists provided by management and through other self-generated leads as prescribed.

• Follow the established SDR processes, daily call rates, scripts, and contact cadences, and complement this with your own skills and experience.

• Effectively and independently deliver the Maropost value proposition, demonstrating a high understanding of our products and the retail market.

• Consistently and regularly use the company CRM as instructed to provide timely and accurate forecasting and reporting of activity within the SDR function.

• Be familiar with internal SDR opportunities & sales stages, and consistently and accurately complete all information relating to the opportunity to facilitate movement to the next stage of the process for eventual acceptance by the sales team as a sales accepted opportunity.

• Appropriately engage management and staff in the SDR Opportunity Cycle and provide ongoing feedback.

• Represent Maropost in a professional and ethical manner to clients, prospects, partners, and fellow colleagues.

Key performance indicators:

• Call & Contact Rate/Activity.

• Opportunity Leads Generated (MQL’s).

• Opportunities Accepted (Sales Accepted Opportunities).

• Management Metrics: SDR & Sales staff and team performance.

• Completion of CRM processes, data input, task management, and discovery information.

What You'll Bring to Maropost:

• 1-2 years of lead generation, cold calling, and face-to-face sales experience with a proven track record of success.

• Previous sales experience, ideally in an SDR role.

• Proven ability in a solution or challenger sales methodology.

• Outstanding communicator, influencer, and negotiator with a proven ability to overcome objections and close deals.

• Self-motivated and target-driven, you have a no-fear approach to business development.

• Ability to build rapport and develop strong business relationships.

• Possess a high level of personal integrity and initiative, and you can be trusted to work autonomously.

• Structured approach to maximising sales opportunities and pipeline activity.

• Experience in SaaS, e-commerce, and/or digital technology.

• Previous experience with Salesforce (not essential).

What’s in It for You?

• Growth and career development potential.

• Hybrid Work Environment.

• Entry into an international brand that is growing in the Australian marketplace.

• Fast-paced & dynamic working environment.
• Beautiful A-Grade office in the heart of Maroochydore (Sunshine Coast).

Equal Employment Opportunist

Maropost is deeply committed to promoting diversity, advancing equity, and fostering a culture of inclusion. Therefore, we invite applications from marginalised and equity-seeking groups. Individuals seeking employment at Maropost are considered without regards to race, colour, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please feel free to reach out to the recruitment team for any accommodation requests or questions.