Sales Manager

About the Role:

The role includes responsibility for managing the day-to-day activities of the sales team on the ground and for acquiring new

merchant partners to Uber Eats. This position asks to work closely with the leadership team (territory and central), sales operations

and sales enablement to develop processes that improve productivity and performance of the overall sales function.

Mission Statement:

• Driving revenue by signing new restaurants

• Contributing to widen the selection and reinforce category position in relation to competition

• Lead and nurture a team of Sales Representatives. Managing/Coaching them effectively by using methods and

processes implemented

• Preserving economics and P&L through the calibration of balanced commercial conditions

• Participating in a sales strategy definition across territories and its implementation

Job Description:

• People management: Coach, monitor, evaluate and develop the performance and quota achievement of individuals in

your team. In charge of recruiting and leading their sales team. Ensure your team has the necessary tools and resources

to perform their jobs effectively.

• Best-in-class sales: Drive your team towards short and long-term market goals, ensuring the right people and processes

are in place to get there. Mentor and empower your team by observing sales behavior to identify strengths, weaknesses,

and opportunities for improvement

• Team leadership: Create a culture in your team centered on customer focus, utmost professionalism, passion for Uber

Eats partners, and achieving the best possible results

• Strategic alignment: Collaborate closely with the leadership team and operations to ensure your team is meeting the

growth objectives for the territory. Be a strategic thought partner in regards to sales and partner acquisition

• Targets and Goals: Ensure sales targets attainment, set achievable goals for your team to always seek for higher

performance

• Performance Monitoring and Evaluation: Track the performance of your team members through key performance

indicators (KPIs) such as sales revenue, conversion rate, and customer satisfaction. Provide thorough feedback and

conduct performance reviews on a regular basis.

• Sales Expertise : Participate or directly manage strategic top account negotiations from client facing negotiation,

commercial conditions calibration to special contract redaction.

• Sales Development: Provide training and coaching to improve the skills and knowledge of your sales team. This includes

product knowledge, sales techniques, and customer relationship management.

• Sales Process : Identify bottlenecks or inefficiencies process/methods, raise to sales operation and enablement teams

and is responsible for implementing all improvements to streamline operations

• Cross collaboration : Accountable to report but also give feedback to various function of the company (Leadership / CMs

/ Sops / SE)

Competencies:

People management & teamleadership

• Ability to manage and cultivate highly successful and engaged sales

representatives who make things happen.

• Able to coach, monitor, evaluate, and develop the performance of individuals in

sales teams

• Ability to create an incredible team culture centered on customer focus, passion

for Uber Eats restaurants, and achieving the best possible results

Sales Development

• Demonstrated ability to train and guide sales teams in selling techniques, and

ability to develop and motivate a sales team

• Skilled at managing sales activity and analyzing metrics to deliver on sales plans

• Ability to drive teams towards short and long-term market goals, ensuring the

right people and processes are in place to get there

Business Acumen & Analytical

• Data-driven decision making mentality and sound business judgment through

Skills strong analytical thinking

• Deep understanding of SaaS products and business models

• Understands 80/20 principle and appreciates diminishing returns to effort and

makes decisions appropriately

Stakeholder management &collaboration

• Able to collaborate closely with central sales operations teams to analyze results

and see opportunities to improve systems, processes, and programs

• Estimates, seeks out, and allocates team / cross-functional resources to meet

objectives

• Cultivates a collaborative environment across levels, functions, and geographies

Basic qualifications:

• 3-4 years of B2B sales experience (high volume, lead generation, outbound prospecting)

• Minimum of 3 year experiences leading teams

• Fluency in French and English

• Master's Degree

Expectations on the job:

• Assess your team performance on regular basis, analyze the relevant sales data and reports available (pipe, activities,

accounts contacted, contracts sent, closed wons, ANFT) to implement clear call to action for Sales Reps

• Implement regular syncs with your team to follow their performance (sales weekly meeting and 1-1 touch point)

• Ensure all processes and methods are clearly shared and understood to the sales team

• If a pattern or recurring problem is identified, take a long term perspective to solve it through formal knowledge sharing

and holding your Sales Reps accountable. A dedicated training session can be pushed for noticeable and scalable

results

• Offset some priorities in relation to the business needs

• Leverage initiatives from central teams (Office Hours, weekly calls, Onboarding program) to solve blockers efficiently

• Challenge deals that are not bringing value to the marketplace, ensure a data driven approach

• Lead by example - share success stories, inspiring and motivational speeches, ensure you follow all principles and

expectations at first before your team

• Be the Sales referent : gather and rationalize feedback from teams, implement clear actions to improve the inner

functioning of your team, request potential improvements/processes that will efficiently support business needs and

allow target attainment