Sales & Operations Planning Lead

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About Us

M&M Qualtech are a global provider of electronic manufacturing services for high cost of failure environments.

M&M Qualtech is a full service and manufacturing company specialising in electronics for challenging applications. Our core competencies lie in providing solutions to mission critical and high cost of failure environments, with complex technology requirements. For over thirty years, we have been helping SME’s, multinationals and start-ups around the world in bringing their new technologies from concept to maturity. We work with customers in five specialist areas: Medical Device, Automotive, Aviation, IOT and ICT.

Sales & Operations Planning Lead

The Sales & Operations Planning lead will create and manage rolling demand forecasts (typically 3–18 months), driving the S&OP process to align sales, Operations, and finance.

The role holder will deliver the capacity resource plan by key process, product family by Product grouping. They will analyse trends, manage forecast accuracy (KPIs), and optimize inventory levels using statistical tools (e.g., SAP, Blue Yonder, Anaplan, Syspro).

Key Responsibilities

Forecasting & Analysis: Generate and refine statistical forecasts for SKU/customer levels, analysing trends and market intelligence to minimize error.

S&OP Leadership: Lead monthly demand review meetings, ensuring alignment between commercial plans and operational capability. Present the MPS (Master Production Schedule) that supports EOQ for both Purchasing and Operations. Schedule orders to WIP in line with product lead times.

Inventory Optimization: Manage inventory drivers to support target stock levels and ensure product availability.

Stakeholder Management: Collaborate across departments (Sales, Operations, Supply Chain) to integrate business intelligence into the forecast. Provide professional communications to all stakeholders internally and externally.

Process Improvement:

• Drive improvements in forecasting methodology and system capabilities.
• Support the Head of Materials in developing and improving planning processes across the organisation.

Collaboration

• Promote best practices in forecasting, inventory planning, and use of ERP systems.
• Work closely with Sales, Operations, and Finance to ensure a collaborative planning environment

Support the Environmental, Social and Governance (ESG) function and agenda within the business.

Participate in improvement projects and other reasonable tasks as outlined by the manager.

Qualifications & Skills

Experience: 5+ years in demand planning, supply chain, or analytics, preferably in FMCG, manufacturing, or pharma.

Education: Level 7/8 in Supply Chain, Business, Engineering, or relevant field.

Tools: Advanced Excel skills, experience with ERP systems (SAP4/Hana), and planning tools like Blue Yonder, JDA, or Oracle.

Competencies: Strong analytical skills, ability to lead without authority, and excellent interpersonal and communication skills

Certifications: APICS/CPIM is often an advantage.

Enthusiastic problem-solving mentality, willing to grow/develop the role

Contribute to a positive team environment and maintain a high level of engagement within the team

Key Performance Indicators (KPIs)

• Forecast Accuracy and Bias (MAPE/WAPE).
• Inventory turns and days of supply.
• Product availability (Fill Rate/Service Level)

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Employee assistance program
• On-site parking
• Sick pay

Work Location: In person