Sales Support Administrator

Overview
We are seeking a motivated and detail-oriented Sales Support Administrator to join our dynamic team. In this role, you will be instrumental in providing exceptional support to our national accounts sales team and ensuring a seamless experience for our customers. The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to manage multiple tasks effectively.

Responsibilities

• Assist the sales team with administrative tasks, including preparing sales documents and reports.
• Respond promptly to customer inquiries and provide accurate information regarding products and services.
• Maintain customer records and update databases to ensure all information is current.
• Coordinate with various departments to facilitate smooth order processing and delivery.
• Support the sales team in achieving targets by providing timely assistance and follow-up on leads.
• Participate in training sessions to enhance product knowledge and improve sales techniques.
• Report recurring issues and customer feedback to relevant teams to prevent potential churn and improve customer experience.

Skills

• Excellent verbal and written communication skills.
• Strong organisational abilities with keen attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work collaboratively within a team environment.
• Customer-focused mindset with a commitment to delivering high-quality service.
• Previous experience in a sales support or administrative role is advantageous but not essential.

Join us as we strive for excellence in customer service and support our sales initiatives!

Job Types: Full-time, Permanent

Pay: £28,390.00-£32,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Profit sharing
• Referral programme
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (preferred)

Work Location: In person