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Sales Support Coordinator
Posted on June 24, 2025
- Sydney, Australia
- 0 - 0 USD (yearly)
- Full Time
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Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Wilhelmsen Ships Service is looking for a Sales Support Coordinator
Title: Sales Support Coordinator
Location: Glasgow
Type: Full-time
WSS is a global leader in maritime services, committed to driving innovation and excellence in the industry. With a presence in over 2,000 ports across 125 countries, we provide cutting-edge solutions in marine products, logistics, and technical support. Backed by more than a century of maritime expertise, we continue to shape the future of shipping with reliability, efficiency, and sustainability at our core.
Are you a highly organized team player with a passion for sales support? In this role, you’ll play a key part in empowering our sales team by preparing impactful presentations, business reviews, and customer insights that drive real results.
You'll be the go-to person for managing customer, vessel, and contract data, ensuring everything runs smoothly behind the scenes. From keeping our CRM and ERP systems sharp and up to date, to organizing standout sales meetings and unforgettable customer events — you’ll help us stay on top of our game. This role has a strong focus on marketing and event coordination, offering a great opportunity to get creative, grow your skills, and make a visible impact.
What you will work on:
- Drive excellence in sales execution by ensuring smooth and efficient sales processes in close collaboration with the Sales Operations team.
- Lead CRM adoption and dashboard implementation.
- Uphold data integrity and consistency by helping enforce high standards in sales forecasting, planning, and pipeline management.
- Deliver actionable insights through analytics focused on sales performance and customer engagement trends.
- Support the sales team with contract management, you will play a key role in the creation, renewal, and maintenance of customer contracts.
- Identify opportunities to improve collaboration and drive organizational efficiency
- Maintain customer and vessel master data in coordination with Asset Management.
- Prepare sales analyses, business reviews, and customer presentations.
- Ensure accuracy and improvement of customer data.
- Manage customer communications and letters.
- Handle supplier forms and customer portal registrations with relevant teams.
What we are looking for:
- Minimum 2 years of administrative experience
- Strong verbal and written communication skills in English
- Solid administrative and organizational abilities
- Effective time management and prioritization skills
- Proficient in MS Office, CRM systems, and Excel
- Proactive, accountable, and results-driven
- Collaborative team player with strong interpersonal skills
What we offer:
Join a work culture and environment of strong leadership, career development, a positive work-life balance and a job that is both challenging and stimulating. Beyond this, we offer a benefits package which includes but is not limited to:
- Flexible working arrangements
- Competitive compensation package, pension and insurances
- Mobile phone
- Generous annual leave
Sounds interesting? If you can see yourself in this role, please let us know why you are our new Sales Support Coordinator You can apply online today through our career portal by creating a ‘Candidate Home’ account.
Work location: Glasgow
Application deadline: 21.07.2025
Contact details: Olivia Tye-Reeve,
#WSSolivia.tye-reeve@wilhelmsen.com
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