Sales Support Officer (Temporary)

As Sales Support Officer, your role is to provide first line internal Sales Support to DLL’s internal and external Partners. You’ll support our Account Managers in the sales process from customer application to payout preparation in line with supporting procedures. Together you give the best possible customer experience and work towards meeting and achieving our new business targets. Your role will be to ensure that all transactions are processed up to payouts in a timely and accurate manner. The role is an important extension of the front-line sales team, our Account Managers.

You´ll join a high skilled team, who work closely together and have good collaboration. You’ll report to the Operations Team Lead and you’ll be part of a team of four Sales Support Officers. Due to paternity leave, we are looking for someone who can join us fulltime for the period March – October, 2025. We offer a fixed term contract with DLL for 8 months.

Find out more here about how you can unleash your full potential at DLL.

• Provide exceptional service to all stakeholders, internal & external, ensuring timely and accurate completion of requests. This can be via phone, email, Teams or face-to-face.
• Prepare customer contracts and corresponding documents and communicate and liaise with all parties involved including DLL Credit, Risk, Compliance, Legal, Operations, and Asset Management teams as applicable.
• Proactive pipeline management and follow-up by continuous meetings with stakeholders.
• Create and maintain data and contracts in the systems.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Click this link for an overview of all the benefits in your region.

“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect”

We are looking for someone who has experience with customer facing roles in a desk job for at least 6 months. You might already have experience in Sales Support, but it could also be in a Customer Service, Call Centre or Sales position. It is a plus if you have experience in a leasing or financial services company.

Some things that are essential to know before you apply are that;

• you mainly work from our office in Copenhagen, so you have to be able to travel there;
• we are looking for someone that can communicate in Danish and English;
• we offer a 8-month fulltime contract starting March, 2025
• it is a plus if you have followed a financial education

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

• Deadline for application: 9th December 2024 (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website.
• DLL’s referral program applies
• #IND123
• #LI-JOEPS1
• For more information, please contact our Talent acquisition partner (recruiter) Joep Stap via joep.staps@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.