Sales Support Representative

A LITTLE ABOUT US

Shippit is Australia’s best connected shipping software. Logistics infrastructure is a sophisticated beast, and we’re not only improving the experience for everyone involved, we’re impacting the planet in a positive manner: deliveries made through our platform are already 100% Carbon Neutral. Proudly Australian founded, we’re truly global in our approach and have the benefit of being a free moving startup with the security of impacting a growing industry that needs some love and attention. Our recent Series B2 cap raise of $65m has added to our ability to grow and solve some chunky problems.

THE ROLE

Our Sales Support Representative is anentry level role, responsible for sourcing and qualifying new sales opportunities at the top of the sales pipeline, before transitioning the relationship to the Account Executives for deeper sales conversations.

The Sales Support Representative works closely with the marketing team to act on campaign-driven demand, follow up on inbound leads, and provide feedback on messaging and targeting to optimise future marketing efforts.

Our Sales Support Representative is a primary and impactful contributor to Shippit’s long-term business growth and success.

DAY TO DAY

• Liaise with our Marketing and Sales teams, to understand and communicate the Shippit value proposition to prospective customers effectively.
• Learn our buyer personas/roles, their challenges and objectives.
• Generate new leads through outbound campaigns (email, cold calling, Linkedin).
• Develop and qualify leads from marketing campaigns (inbound leads, events, content).
• Provide a positive and seamless prospective customer experience, through communication and organisational skills, as you hand off to Account Executives.
• Attend industry events with a focus on increasing brand awareness, positioning Shippit, and driving leads.
• Proactively liaise with Sales, Marketing and Shippit leadership to stay up-to-date with new products, features and offerings from Shippit’s product suite.

PREFERRED REQUIREMENTS

• Previous experience in a quota/target carrying sales role, preferably in IT or technology.
• Previous experience generating and qualifying outbound and inbound leads.
• Exceptional in time management, prioritisation and organisational skills.
• Self-starting, proactive and team-oriented in identifying opportunities for the business.
• Adapts quickly to new tools, systems, concepts or environments.
• Desire to build a sales career in SaaS.
• Previous experience with using a CRM and Google suite ideal, but not necessary.

LIFE AT SHIPPIT

• Flexible hybrid - ability to mix your working week between The Shippit office and your home office
• We are all builders - we share our successes! Be rewarded with our Employee Share Option Plan
• Family & paw friendly - generous parental leave policy and pet friendly office
• Be healthy - Wellbeing Policy with strong focus on whatever makes you feel good from inside out.
• Fuel your growth journey - Unlocking your potential with a blend of in person and online learning and development opportunities
• Be comfortable - Casual Friday everyday!
• We love to have fun - Team outings, weekly lunches, team events, loaded pantry and the list goes on…

FEEL VALUABLE

Join our high-performance culture at Shippit where you can make a difference. We’re on a mission that needs the right #goodhumans to help make ship happen!

Shippit actively supports a diverse workforce at all levels of the company and we all embody the core values that make our business unique. We foster a culture of inclusion at Shippit and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a workplace where everyone feels valued, respected and empowered to bring their authentic selves to work. Our mantra is to make ship happen, every single day.

We’re a phenomenal place to work, and we can back that up. Shippit’s been ranked as #6 Best Place to Work by AFR in 2023. It doesn’t stop there, we have a whole bunch of accolades we earnt over the years which we are super proud of.

Watch this - Culture at Shippit

Our recruitment process - we don't like to complicate things

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Apply now, let's create something extraordinary and make ship happen!