Sales Training Manager

Overview
We are seeking a dynamic and experienced Training Manager to lead our training initiatives and enhance the skills of our workforce. The ideal candidate will be responsible for developing, implementing, and overseeing training programs that align with our organizational goals. This role requires a strong understanding of customer service and sales principles to effectively train employees in these critical areas.

Duties

• Design and develop comprehensive training programs tailored to various roles within the organization.
• Conduct needs assessments to identify training gaps and opportunities for improvement.
• Facilitate engaging training sessions using a variety of instructional techniques and formats.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
• Collaborate with department heads to ensure training aligns with company objectives and enhances employee performance.
• Maintain up-to-date knowledge of industry trends and best practices in training and development.
• Provide ongoing support and coaching to employees post-training to reinforce learning outcomes.

Skills

• Strong background in customer service principles, with the ability to convey these concepts effectively during training sessions.
• Proven sales experience that can be integrated into training modules to enhance employee performance in sales-related roles.
• Excellent communication skills, both verbal and written, with the ability to engage diverse audiences.
• Strong organizational skills with attention to detail in program development and execution.
• Ability to assess individual learning styles and adapt training methods accordingly.
• Proficiency in using learning management systems (LMS) and other digital tools for training delivery.

Join us as we strive to create a knowledgeable workforce that excels in customer service and sales, driving our company’s success forward!

Job Type: Full-time

Pay: $99,953.00 - $111,978.00 per year

Benefits:

• 401(k)
• 401(k) 6% Match
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Ability to Commute:

• Westlake Village, CA 91361 (Required)

Ability to Relocate:

• Westlake Village, CA 91361: Relocate before starting work (Preferred)

Work Location: In person