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Salesforce Techno-Functional Consultant (Manufacturing Cloud)
Posted on Sept. 9, 2025
- Ks, United States of America
- No Salary information.
- Full Time
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About the role
As a Salesforce Techno-Functional Consultant, you will make an impact by experience in Salesforce Manufacturing Cloud, Revenue Cloud, Sales/Service Cloud and Salesforce Configuration/Customization. You will be a valued member of the Salesforce team and work collaboratively stakeholders and client teams.
In this role, you will:
- Specific to Manufacturing Cloud:
- Manage the asset service lifecycle, including asset tracking, service operations, and warranty management.
- Utilize Manufacturing Cloud features like the Asset Service Console and Warranty Lifecycle Management.
- Integrate Manufacturing Cloud with other relevant systems and processes (like, SAP/ERP).
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client office Overland Park, KS. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
What you need to have to be considered
Required Skills and Qualifications:
- Experience in Salesforce Manufacturing Cloud, Revenue Cloud, Sales/Service Cloud and Salesforce Configuration/Customization
- Bachelor's degree in a technical field or equivalent experience.
- Proven experience with Salesforce administration and configuration.
- Certified Manufacturing Cloud Consultant.
- Sales and Service Cloud Certification, and other Certifications are a PLUS.
- Strong understanding of Salesforce data model, security, and sharing settings.
- Experience with Salesforce customization tools (workflows, process builders, etc.).
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with data management and data quality best practices.
- Knowledge of programming languages like Apex and Visualforce is beneficial.
These will help you stand out
Scrum Master activities, backlog grooming, story refinement, sprint planning, requirement understanding, functional and technical document preparation, Solutioning, contribution to development and testing, Support SIT and UAT Defect fixes, hypercare support, retrospection at the end of every sprint
- Troubleshooting and Issue Resolution:
- Act as the primary point of contact for Salesforce users experiencing technical or functional issues related to Manufacturing Cloud, Sales/Service Cloud.
- Diagnose and resolve problems related to workflows, data, user access, and other platform functionalities.
- Triage and escalate complex issues to Tier 2 support or development teams.
- Document and track issues through resolution.
- System Administration and Customization:
- Manage users, profiles, roles, and permissions within Salesforce.
- Customize the platform through configuration changes, including workflows, process builders, and reports.
- Create and maintain custom objects, fields, layouts, and other Salesforce components.
- Develop and implement solutions to address specific business needs within Manufacturing Cloud.
- Ensure the system is configured to meet data security and compliance requirements.
- Collaboration and Communication:
- Collaborate with cross-functional teams to find out root cause of the issues related to Integrations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
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