Sample Receipt Officer

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Introduction:
About the company

Envirolab Group comprising Envirolab Services, MPL Laboratories and Labtec Auckland provides a broad range of laboratory testing services such as environmental chemistry, microbiology, asbestos, workplace exposure & air monitoring and product formulation and agrichemicals.

We are a NATA-accredited laboratory servicing Environmental Consultants, Mines, Occupational Hygienists, Government Departments, Industry, and the general public by providing great service and quality.

Description:
About the role

We are seeking applications for a Sample Receipt Officer to join our modern, NATA-accredited laboratory. In this role, you will be the first point of contact for incoming samples, ensuring they are logged, processed, and managed efficiently. You will play a vital role in sample integrity and customer service while collaborating with both clients and laboratory staff.

Responsibilities

Sample Management: Unpack, check, and accurately log samples into the Laboratory Information Management System (LIMS), ensuring all information is recorded correctly.
Customer Service: Respond to general customer enquiries via phone and email, including booking couriers, organising bottle orders, and providing advice on sample containers and preservatives.
Logistics & Supply Management: Prepare and manage sample containers and project supply orders to ensure laboratory efficiency.
Lab Coordination: Work closely with laboratory staff to prioritise and promptly pass on urgent samples.
Quality & Compliance: Complete all Quality Control records in accordance with the Quality System.
Workplace Safety & Waste Disposal: Maintain a clean and safe work environment, including proper disposal of sample waste (e.g., soil jars, water bottles, metals waste, solvent waste).

Skills and Experiences:
About you

The ideal candidate will possess:
Exceptional attention to detail
Excellent communication skills (both verbal and written)
Ability to juggle competing priorities and meet deadlines in a fast-paced environment
A proactive, 'can-do' attitude
Strong teamwork skills
A degree in Science with a Chemistry major is preferred
Previous experience in a similar role is desirable
Must be available to work the 11-7pm shift

At Envirolab Group, you’ll be part of a supportive team environment led by industry experts. We are client-focused and pride ourselves on our excellent reputation. You will have the opportunity to contribute to our success while advancing your career in a dynamic setting. Our culture is one where staff are valued like family, and we prioritise a work-life balance.

Apply Today

If you are ready to take on this exciting opportunity and contribute to our team, please submit your application today.