Security Guard

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Job details
Starting Salary: $17.85 an hour

Job type: Full Time Permanent
Full-Time Job Description
RBG Security is currently recruiting for full-time security guard positions at commercial properties in the Toronto area. Pay rates apply for candidates after successfully passing probation, dependent on site, individual performance, and additional skills. The probationary starting rate is $17.85 per hour.

Minimum requirements:

• Must hold a valid Ontario Security License
• Must be available for various shifts: Mornings, Evenings, Overnights and Continental Rotations.
• Minimum one year of a security guard, concierge and customer service experience is preferred.
• Demonstrated initiative and success through past assignments and duties.
• Ability to achieve excellent customer service to clients, tenants, and guests.
• Excellent written and oral communication skills
• Knowledge of computer application skills.
• Enthusiastic about working as part of a responsible and capable team
• Able to multitask in a fast-paced environment.
• Possesses a high level of integrity and credibility.
• Good knowledge of Health and Safety practices.
• Willing to conduct routine interior and exterior foot patrols of the facility grounds.
• Ability to work effectively and handle multiple situations simultaneously while providing quality service.
• Outgoing personality with excellent interpersonal skills.
• Well-versed in emergency response protocols (fire, medical, and other critical incidents).

Job Duties and Responsibilities:

• Front desk customer service and administrative tasks.
• Continuously build a professional reputation.
• Effective communication and conflict resolution.
• Ensuring property rules and regulations are followed and maintained.
• Provide support to Property Management and all tenants and visitors as required.
• Professional attitude towards any required training, handling emergencies and effective communications.
• Assists tenants and visitors in a branded, friendly, proactive, and efficient manner with appropriate follow-up, as necessary.
• Provide services requested by the client, such as contract escort, tenant, and visitor escort
• Ability to monitor the Fire Panel, Video Surveillance Systems (VSS), Access Control Systems and Alarms.
• Read, respond and manage all security email inboxes through provided software.
• Enforce client’s rules, provincial laws, and regulations.
• Perform assigned property patrols and ensure that fire extinguishers and fire hoses are accessible
• Follow up with daily documentation in your memo book notes and incident reports as required.
• Use of provided software program for communication with residents, board members, and the security team.
• Opening and lock up of multiple buildings, according to a daily schedule.
• Conducting interior and exterior patrol of the property, including parking lots, mechanical rooms

Benefits:

Paid on-site training.

Equal Opportunity Employer, deep commitment to diversity and inclusion.

Learning and development opportunities

Great Perks

ICS Facility Services is committed to fair, transparent, and equitable hiring practices. We evaluate all applicants based on their skills, qualifications, and experience relevant to the role. We strive to remove barriers in the recruitment process and ensure equal access for candidates from diverse backgrounds.

We value the unique perspectives and strengths that individuals bring to our team, and we encourage applicants from underrepresented or marginalized communities to apply. ICS is dedicated to creating a respectful, inclusive workplace that reflects the diversity of the communities we serve.

Job Types: Full-time, Permanent

Pay: From $17.85 per hour

Ability to commute/relocate:

• Toronto, ON (M9C): reliably commute or plan to relocate before starting work (required)

Work Location: In person