Security Operations Manager

As an Operations Manager for Nation Security, you will manage a large security team delivering services on customer sites. You will support your area's development, operations, and profitability by ensuring optimal business performance, contract compliance, and service delivery.

Role and Responsibilities:

This full-time role may require managing 24x7 operations and being available for emergencies outside of normal hours. Flexible working arrangements may be available, and you could be based at a large site or oversee multiple sites.

Your responsibilities include:

- Managing your area, including support, discipline, grievances, and recruitment

- Setting goals and objectives for your team, including supervisory roles

- Acting as a role model, aligning with company values

- Driving employee engagement through personal interaction and coaching

- Managing contractual budgets in line with financial targets

- Ensuring customer satisfaction and contract compliance in security service delivery

- Maintaining sufficient trained, licensed, and vetted staff to meet requirements

- Ensuring all staff complete required training and screening/vetting

- Developing professional customer relationships and addressing their requests and concerns

- Completing health & safety assessments, reporting incidents, participating in investigations, and contributing to health & safety committees

- Conducting risk assessments, and site evaluations, and preparing monthly performance reports and billing schedules

Responsibilities:

- Develop and implement security policies, protocols, and procedures

- Oversee and manage security operations, including personnel, equipment, and systems

- Conduct regular security assessments and audits

- Coordinate with law enforcement and emergency services during incidents

- Train security staff on procedures and protocols

- Investigate and report security breaches to management

- Collaborate with other departments to ensure a secure environment

- Stay updated on security trends, technologies, and best practices

Skills and Experience:

- Minimum of 3 years in security management or a related field

- Familiarity with law enforcement procedures and regulations

- Experience in a militarized environment is a plus

- Checkable personal history including education, employment, travel, and unemployment periods

- Prior operational management experience, ideally within the security industry

- Valid security industry license or accepted certificate of security competence

- Excellent verbal and written communication skills

- Excellent customer service and organizational skills

- Ability to successfully manage a team

- Track record of working in a fast-paced and demanding environment

Equal Opportunity Employer:

We value diversity and are an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.

Job Type: Full-time

Pay: $52,000.00 - $60,000.00 per year

Work Location: In person

Job Type: Full-time

Pay: $52,000.00 - $60,000.00 per year

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Miami, FL 33182 (Required)

Work Location: In person