Senior Account Executive

WHO ARE WE

TotallyAwesome is a contextual-first marketing and media platform that captures people’s attention without the use of personal data. We multiply advertising effectiveness by connecting brands with their high value audience in hyper-relevant contexts.

TotallyAwesome combines the best of AI, human moderation, proprietary research & psychological expertise to achieve contextual effectiveness and provide ad delivery to the right audience at the right time with the right content. Our multi-channel contextual solutions enable brands to reach more than 600 million monthly active users in APAC across Apps & Sites, YouTube, Gaming & Influencers.

Our headquarter is based in Singapore, with offices in Australia, Indonesia, Japan, Korea, Philippines and Vietnam.

JOB RESPONSIBILITIES

Overview: We are seeking a motivated individual with a sharp eye for attention to detail and ambition for growth within the youths' media space.

The Senior Account Executive works in lockstep with the Sales team and is responsible for campaign delivery, client servicing and project management with the goal of driving client satisfaction and retention.

How will YOU contribute to the Team?

Client Servicing and Campaign Management

• Work alongside the Sales team to build and maintain strong, long-term relationships with clients to drive client and revenue retention, and growth, serving as their main point of contact upon Sales closure
• Ownership of client communications on all aspects of client-related campaigns and materials, including post-campaign analysis, report and reviews
• Understand clients’ needs and objectives, to provide tailored, actionable recommendations and solutions based on data-driven analysis
• Manage campaign execution end-to-end in collaboration with internal teams such as Campaign Operations, Studio and Publisher/Supply teams.
• Proactively address clients’ concerns and troubleshoot campaign-related issues
• Identify opportunities to upsell and cross-sell TotallyAwesome products and services to existing clients

Supporting Tasks

• Create compelling market case studies from successful campaigns, to support upselling and new business pitches
• Support internal process / document updates that feed into clients’ communication materials

DESIRED SKILLS AND EXPERIENCE

Do YOU have what it takes to succeed?

• You’re a self-starter, you can clearly demonstrate your ability to get things done without direct supervision and understand what it means to deliver excellence to clients.
• You have at least 2 years Advertising/ Marketing/ Media experience in digital media/marketing, with a good understanding of media planning and strategy
• You have an unstoppable ability to develop and maintain key relationships with clients - they should be your biggest fans!
• You’re insanely well-organised with excellent communication and stakeholder management skills and a high level of attention to detail.
• You have highly developed project management skills and are able to work on multiple projects/campaigns simultaneously.
• You are able to work with different teams across multiple geographic regions and time zones.
• You’re extremely driven to learn and succeed in the digital media industry.
• You think logically, even under pressure, and come up with innovative solutions to problems.
• You’re analytical and have a great head for numbers.
• Excellent written and spoken English; Proficiency in Korean is required, preferably at a business level.

OUR ETIQUETTE

At TotallyAwesome, we work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. In our culture, we live by the following values:

• Commitment to care

• Purposeful curiosity

• Play with integrity

• Human by design is in our DNA

• Empower “Awesome” in everyone

Our people are at the heart of what we do at TotallyAwesome and the driving force behind our growth and success. We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team. We believe in offering opportunities to learn and grow every day and we’ve got a strong track record in developing great people.

We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, marital status.