Senior Account Manager, Enterprise - Grocery & Retail (12 Month Ftc)

#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts!

About The Team:

Grocery and Retail is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber's large global ridesharing and delivery businesses. It is the delivery of everything that isn't restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more... We are creating something brand new! Many of the problems we face are new for Uber and require creative solutions that cater to different customers, we're able to solve them because we deeply care #BuildwithHeart .

About The Role:

We're seeking a sharp, highly motivated Senior Account Manager to join our Enterprise Account Management team in New Zealand. In this role, you'll partner with key grocery and retail merchants to drive strategic growth, improve store operations, and enhance customer satisfaction on the Uber Eats platform. Your consultative approach and commercial insight will be key in building lasting relationships, optimising performance, and expanding high-quality selection for our ANZ customers.

What you'll do:

• Manage a portfolio of grocery & retail partnerships in NZ focussing on bringing selection and operational excellence to Uber Eats customers
• Own and manage your portfolio's performance through joint business planning and identifying and executing growth opportunities and improving operational performance
• Focus on growing accounts by selling strategic Uber services such as ads, offers and Uber direct
• Strengthen partner relationships to enhance retention and long-term value
• Act as a trusted consultant, advising partners on growth strategies and best practices
• Support and execute core operational processes to ensure seamless partner experience

The Experience You'll Bring:

• Multiple years of experience in account management, business development or sales
• Proven track record in building strong relationships with partners and achieving sales and business objectives
• Strong commercial acumen and a deep understanding of business strategy and partner dynamics
• A self-starter mindset with the ability to work independently and thrive in a fast-paced environment
• Willingness to roll up your sleeves and solve complex challenges for our partner
• Experience in the grocery and retail segment preferred