Senior Assistant Hotel Manager

Located in the heart of Castlebar, the TF Royal Hotel & Theatre is the West of Ireland’s leading destination for dining and entertainment, hosting over 120 national and international events annually, including the capacity to cater for business meetings and private functions. The TF Royal has recently transformed its food offering with the launch of the Green Room Bar & Restaurant and the Yew Tree Café. With these recent business upgrades and many more on the horizon, the TF Royal Castlebar has an exciting opening for a Accounts Assistant within their fast paced and award winning team.

Reporting to the Operations Director, the successful candidate will cover a range of duties throughout the hotel, theatre and food and beverage outlets

Job Description:

The Assistant Hotel Manager will be responsible for ensuring the seamless operation of the hotel, delivering outstanding guest experiences, and driving financial success. This role oversees all hotel & theatre services, Leadership will be crucial in maintaining the high standards of quality and service that guests expect.

Key Responsibilities:

• Leadership and Staff Development:
• Foster a positive working environment that promotes colleague development and team collaboration.
• Provide training, mentorship, and performance feedback to ensure staff growth and satisfaction.
• Exceptional Customer Service:
• Champion a culture of exceptional service delivery, ensuring every guest has a memorable experience.
• Address and resolve guest issues promptly and effectively.
• Revenue and Financial Management:
• Drive revenue growth through strategic planning and innovative initiatives.
• Oversee hotel financials, including budgeting, forecasting, and cost control, to achieve financial targets.
• Operational Excellence:
• Plan, organise, and direct all hotel services to ensure efficient operations.
• Maintain high standards of cleanliness, comfort, and attractiveness in guest rooms and public areas.
• Food and Beverage Quality:
• Ensure food and beverage operations meet standards of quality, innovativeness, service, and presentation.
• Implement and monitor food safety and hygiene practices.
• Sustainability and Energy Management:
• Monitor and minimise energy consumption to promote sustainability and cost efficiency.

Requirements:

• Previous experience at an operations level within a busy 3 or 4-star hotel, with strong knowledge of all departments, particularly food & beverage, sales & events, and industry innovations.
• Proven track record in achieving results and targets.
• Excellent understanding of hotel financials.
• Strong people management and communication skills.
• Fluency in English, both written and spoken.

Job Types: Full-time, Permanent

Pay: €35,000.00-€45,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Bike to work scheme
• Employee discount
• Food allowance
• On-site parking

Schedule:

• Weekend availability

Experience:

• Hotel Managemnet: 2 years (required)

Language:

• Fluent English (required)

Work authorisation:

• Ireland (required)

Work Location: In person