Senior Client Administrator

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ABOUT TMF GROUP TMF

Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

DISCOVER THE ROLE

The primary purpose of this role is to support the setup and transaction services for Special Purpose Vehicles (SPVs) within the Capital Markets Transaction Services team. The individual will assist in managing transactions from inception to closure, ensuring the accurate setup and onboarding of SPVs. The position requires timely and efficient delivery of corporate administrative services, ensuring the smooth execution of transactions and fulfillment of client obligations.

KEY RESPONSIBILITIES

• Supports the successful execution of all end-to-end SPV activities for TMF’s clients, ensuring setups are completed in a timely and accurate manner in line with the Companies Act 2014.
• Works closely with other teams in TMF Group, including but not limited to, the Entity Management team and Client Accounting team.
• Builds relationships with clients whilst enhancing TMF’s strong reputation in the SPV Setup space with tax advisors, banks, custodians, lawyers and other key partners.
• Ensure accurate and concise communications with clients, seeking support from the Client Account Manager if required.
• Draft and self-review set-up/on-boarding documentation including local filings, tax registrations and classifications before validating with the Client Account Manager.
• Adhere to TMF internal procedures and ensure compliance with TMF’s Risk and Control framework and processes. This includes ensuring the 4-eye principle is always followed.

• Assist with the co-ordination and resolution of Know Your Customer (KYC) queries.
• Make suggestions for continuous improvement, challenging the status quo.
• Ensure all client data is managed with integrity and suitability maintained.
• Work under the direction of a Client Account Manager ensuring work is delivered on time.
• Ensure TMF meets our obligations to clients, providing all corporate administration services needed to effectively close a transaction within required timelines.
• Provide exceptional customer service whilst being decisive, firm and empathetic with customers.
• Ensure customer complaints are escalated to the Client Account Manager within 24 hours.

KEY REQUIREMENTS

• A degree in Law / Business or a closely related field is desirable.
• Working towards obtaining an ICSA qualification would be beneficial.
• A candidate with relevant 1-2 years work experience in corporate services or company secretarial environment is preferred.
• Experience of Structured Finance is a strong advantage.
• Resourceful, independent and strong problem-solving abilities.
• Excellent written and communication skills, with strong ability to plan ahead and organise themselves.
• Analytical structured mind set with ability to follow and build upon existing processes and ensure data is maintained with accuracy and consistency.
• Fluency in English is essential, with knowledge of other languages an advantage.
• Proficiency in MS Excel and MS Word is essential.

WHAT’S IN IT FOR YOU

• 21 days of annual leave plus an additional day per year until it reaches 25 days.
• 2 additional leave days per year (Good Friday and an extra TMF day at Christmas time)
• Health insurance with Laya Healthcare
• Pension scheme
• Death in service benefit of 4x salary
• Discounted gym membership through FLYEfit and tax saver commuter tickets
• Study assistance with the approval from the MD for courses that are directly relevant to the role with corresponding exam and study leave
• Study leave is at 4 days per module for a professional qualification with a maximum of 3 modules per year and a day for each exam.
• Online personal development and technical courses through our Learning Management System with a range of course that employees can take part in.