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Senior Manager, Customs Brokerage, Amazon Customs & Trade

Posted on March 8, 2025

  • L0l, Luxembourg
  • No Salary information.
  • Full Time

Senior Manager, Customs Brokerage, Amazon Customs & Trade
- Bachelor’s degree - Leadership experience in large (50+ person) organizations - Significant transportation management, customs brokerage, and origin consolidation experience - Plenty of experience in the management of international supplier product flows into fulfillment/distribution networks. - A wealth of process management experience
Amazon is the most customer-centric company on Earth. We are seeking exceptionally talented, customer-centric, bright, and driven people to develop and manage our growing global supply chain as part of Amazon Customs & Trade. Since 1995, Amazon has focused on being "Earth's most customer-centric company." Amazon Customs & Trade supports and advances this mission by developing game-changing international capabilities and innovative supply chain strategies. We are a fast-paced, exciting, and growing organization in search of the planet's most talented supply chain professionals. We "think globally, act locally" to revolutionize a worldwide customer experience and fulfill our promise to become the world's first truly global e-commerce company. Key job responsibilities - Developing operational and execution strategy for Customs Brokerage activities spanning EU and UK. - Driving strategically important initiatives (planning, automation, optimization), working cross-functionally to identify key areas of opportunity. - Creating and iterating upon metrics to measure performance and identify defects and trends, delivering best-in-class quality, performance, productivity and cost. - Driving standardization of operational procedures; partnering with operations and technology partners to build repeatable and predictable structures in areas of ambiguity to increase consistency and reliability of operational performance. - Leading holistic operational excellence programs. - Linking policies, standard operating procedures, internal controls, monitoring, and reporting with operational and compliance improvement. - Monitoring, anticipating and driving proactive change through deep expertise of trade topics; to include regulatory changes, evolving supply chain models, and innovative solutions to remove barriers. - Serving as subject matter expert and advocate for compliance across all Customs activity, working collaboratively with technology, product management, legal and other key stakeholder groups. - An articulate communicator at all levels, highly collaborative and work effectively across various organizational levels and geographies.
  • MBA/MS in quantitative or supply chain-related discipline
  • Experience launching and scaling start-up organizations
  • Track record of working cross-functionally to drive large scale continuous improvement efforts
  • Strong analytical skills, working knowledge of forecasting, capacity planning and leveraging metrics

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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