Senior Network Engineer

Ding is the world’s leading universal top-up service. Founded in 2006, born from seeing something that wasn’t there. More than 80% of the world’s 5 billion mobile phones are now prepaid – and growing. We believe mobile phones can change lives and we want to improve people’s lives by helping those with less gain access to more.

Ding is headquartered in Dublin, Ireland, and has employees working across the world!

We are proud of our culturally diverse team of more than 200 employees, all with unique personalities who support our commitment to delivering cutting-edge, potentially life-changing technology to developed and emerging markets alike.

We're always on the lookout for talented people who embody our core values:

• We are Customer Curious
• We are Thinkers, Linkers & Doers
• We Work Better Together
• We Seek Out that Spark

About this role:

We’re looking for an enthusiastic, passionate and committed Senior Network Engineer to join our IT Operations team. The successful candidate will play an important role in designing, building out and maintaining our network infrastructure across multiple worldwide sites as well as our datacentre and cloud environments. As the world’s largest top-up provider, we have connectivity to hundreds of mobile operators, with hundreds of VPNs and we take networking very seriously. Ding’s systems support more than 100,000+ monetary transactions per day and therefore must meet the highest standards for availability and security. An effective candidate will combine strong skills in technology, customer service and innovation to provide value to our business and our customers.

What we need you to do:

• Design, implement, and maintain complex network architectures, ensuring high availability, security and performance.
• Manage and optimize Palo Alto Firewalls for network security, traffic monitoring and threat prevention.
• Manage and optimize Cisco Meraki devices; including switches, routers and access points, ensuring secure and reliable connectivity.
• Administer and configure cloud networking on AWS, Azure, and GCP, including VPNs, VPCs and network security groups.
• Manage and optimize the production WAF/CDN infrastructure.
• Implement infrastructure as code using Terraform for network provisioning and configuration management.
• Automate routine network tasks using PowerShell and develop DevOps pipelines to enhance network deployment processes.
• Continuously monitor the availability of the network to ensure uptime and fast incident response.
• Manage and integrate site to site IPSEC VPNs with several global partners.
• Troubleshoot and resolve complex networking issues across multiple environments, both on-premises and in the cloud.
• Collaborate with cross-functional teams, to ensure seamless integration and management of the network infrastructure.
• Stay up-to-date with emerging network technologies and best practices, continuously recommending improvements and innovations.
• Provide mentoring and guidance to junior network engineers, assisting with their professional development.
• Document network configurations, processes and procedures to ensure consistency and compliance across the organization.
• Participate in an on-call roster to support the business out of normal working hours.

What we are looking for:

• Bachelor’s degree in IT, Engineering or related field.
• Proven experience as a Senior Network Engineer or in a similar role with a focus on enterprise-level networking.
• Advanced knowledge of networking fundamentals (ex. TCP/IP, routing, switching, subnetting, BGP, IPSEC VPNs).
• Hands-on experience with Palo Alto Firewalls and security policy management.
• Hands-on experience with enterprise level Cisco networking hardware.
• Strong experience with cloud WAF/CDN networks such as Cloudflare.
• Strong experience with cloud networking solutions in AWS, Azure, and GCP.
• Experience in DevOps practices and infrastructure automation using Terraform and PowerShell.
• Experience with network monitoring tools (ex. SolarWinds, Nagios, PRTG, Datadog).
• Strong troubleshooting and problem-solving skills in a multi-platform, multi-cloud environment.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Excellent communication skills with the ability to explain complex technical issues to non-technical stakeholders.

Preferred Qualifications & Experience:

• Certifications such as Palo Alto Networks Certified Network Security Engineer (PCNSE), Cisco CCNP, or AWS/Azure/GCP Certifications.
• Experience with SASE tools such as Prisma Access.
• Experience with Cisco Meraki networking hardware and cloud-based management platforms.

Ding is committed to creating equal employment opportunities in the workplace. We know that experience looks different for everyone – if you believe your proven experience would suit this role and is what we are looking for we encourage you to apply.

Life at Ding:

At Ding, we are striving to grow and nurture a culture that is inclusive, global, and equitable but most of all fun! In addition, to your basic salary and bonus there are many benefits also available across Ding. Some are recent additions, some have been enhanced and others have been there all along!

• YOLO days & Dingversary Leave: additional holidays the year of your 4th/7th/10th/13th Anniversary
• Ding Dollars: flexible benefit allowance allowing you to tailor your benefit choice
• Flexible & Hybrid Working: We recognise the need to use space and working practices in ways that best support you
• Work Abroad Programme: The opportunity to work for 30 days from another country each year
• Tax Free Remote Working Allowance: of up to €70 per month
• Wellness Programme: With monthly events, both virtual and in-person
  
• Referral Fees
• Enhanced Family Policies

Our aim is to build and run the safest, simplest, most effective and convenient top-up technology, in partnership with the best operators and platforms. Now more than ever we realise the importance of keeping in touch and here at Ding we believe a little goes a long way.

Ding’s recruitment privacy notice is available at https://www.ding.com/recruitment-privacy-notice