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Senior Services Executive - Nordics
Posted on Feb. 19, 2026
- København, Denmark
- 0 - 0 USD (yearly)
- Full Time
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We ensure our customers are set up to be successful in their deployment projects and meet their broader business transformation objectives.
Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity. Successful candidates will be passionate about working as part of an account team supporting sales cycles; engaging with customers to develop transformation strategies that utilize the full power of the Workday platform; and handling detailed and sophisticated information to prepare estimates, proposals, and contracts.
- Drive Strategic Value: Effectively position the value of Workday’s deployment methodology, moving the conversation beyond technical setup to business transformation, AI-driven efficiency, and data insights (Prism).
- Evangelize Innovation: Act as the subject matter expert on how Workday Extend and Workday Illuminate can solve unique business problems, distinguishing our platform from legacy competitors.
- Consultative Discovery: Conduct services discovery sessions focused on business outcomes, change readiness, and strategic goals rather than just functional requirements.
- Partner Alignment: Cultivate deep, mutually beneficial relationships with Big SI partners, ensuring alignment on deployment strategy and commercial models.
- Commercial Execution: Lead, negotiate, and close Professional Services Agreements, Statements of Work, and other contractual documentation with a focus on value-based outcomes.
- Forecasting: Maintain accurate and timely prospect, pipeline, and service forecast data.
- Relationship Building: Use your presentation and influencing abilities to solve complex problems and foster long-term relationships built on a foundation of empathy, mutual trust, and strategic vision.
- 5+ years of experience in Professional Services Sales or Strategic Consulting/Advisory roles within the Enterprise Software or Digital Transformation space on Human Capital Management or Financial Services Management
- 5+ years of experience working for, or closely partnering with, Global Systems Integrators (Big SIs) (e.g., Deloitte, Accenture, PwC, KPMG), with a deep understanding of their delivery models and commercial structures.
- Proven experience in Change Management: Ability to discuss the people and process side of digital transformation, not just the technology.
- Platform fluency: Ability to understand and explain the business benefits of Artificial Intelligence (AI), Machine Learning, and PaaS (Platform-as-a-Service) without needing to be a technical developer.
- Track record in complex sales: Proven success in running sophisticated services sales cycles from start to finish with successful revenue and profitability attainment.
- Strategic mindset: Experience shifting conversations from "features and functions" to "business value and ROI."
- Solid understanding of the Human Capital Management or Financials Enterprise Application space (competitors, trends, and future direction).
- Exceptional soft skills: Great presentation skills with the ability to command a room of C-level executives.
- Commercial acumen: Strong attention to detail and experience with commercial processes, including RFP responses, scope description, and contract documentation.
- Ability to travel up to 35%.
- Fluency in English and at least one Nordic language is mandatory
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